Keith Osier | Page 25
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
270 Reviews
Write a Review270 Reviews of Keith Osier
October 19, 2018
Laura was very good at what she does I would recommend her t Laura was very helpful and everything I had to have done she is a wonderful salesmen thank you for everything I would recommend her as a Salesman to a Laura was very helpful and everything I had to have done she is a wonderful salesmen thank you for everything I would recommend her as a Salesman to all my friends More
Other Employees Tagged: Laura King
October 15, 2018
Great job Making an appointment was easy, the wait was almost nothing and the service personnel were very friendly. I live in Avon and have been taking my truck Making an appointment was easy, the wait was almost nothing and the service personnel were very friendly. I live in Avon and have been taking my truck to GV Ford but most of the time I have to return to have something they did wrong fixed. It makes driving into Henrietta not so bad. Thank you, and I'll be back. More
October 12, 2018
Excellent services, understanding team of managers! Cortese has been my car dealers for years, The services are excellent. The people are friendly, courteous and are conscious of customer problems! I ca Cortese has been my car dealers for years, The services are excellent. The people are friendly, courteous and are conscious of customer problems! I can recommend anybody to Cortese dealer anytime! More
Other Employees Tagged: Bill Clifford, David Eichelberger, Ed Smith, Charlie James VIP Charlie, Steve Weston, Patrick Zimmerman
October 11, 2018
2007 Freestyle need a strut, half shaft, and motor mount fix service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darre service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darren VanOrden it's taken care of. More
Other Employees Tagged: Darren Van Orden
October 11, 2018
My F150 Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my veh Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my vehicle needs, even on their busiest days. Everyone makes me feel like part of the Cortese family, keep up the great work guys! More
Other Employees Tagged: Dave Robinson, Patrick Zimmerman, Kevin-doll up, Frank-parts, technicians- Mark, Tom A., Kevin O., Darren V.
October 09, 2018
2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin air filter. More
Other Employees Tagged: Darren Vanorden
September 28, 2018
Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More
Other Employees Tagged: Patrick Zimmerman, Especially Darron and Al in Ford Service
September 26, 2018
Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More
Other Employees Tagged: Scott Rhodes , Charles Halter, Dave Robinson, Ed Smith, Patrick Zimmerman
September 13, 2018
R+ for service! The excellent rating was given as I had excellent service from Darrin VanOrden, He was excellent in communication and getting back to me explaining The excellent rating was given as I had excellent service from Darrin VanOrden, He was excellent in communication and getting back to me explaining to me for the truck repair.That really means a lot to us bringing our vehicles in to you. Also great was Al Rosseter. Thank you, Judy Klauck More
August 31, 2018
Over Priced Labor Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the sp Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the springs needed removed and compressed, just regular 2 point fixed locations. Price per shock was OK, but Labor to install was over $225. I have been to other service garages over 40 years and Never paid this much for installation, but I needed the inspection done as it was the end of the month. I would highly question the labor rate if other work is required again. More
Other Employees Tagged: Scott Rhodes , Charles Halter, Dave Robinson, Ed Smith, Patrick Zimmerman
Dealership Inventory (217 Vehicles)

