Keith Osier | Page 24
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
270 Reviews
Write a Review270 Reviews of Keith Osier
December 20, 2018
GREAT JUST TWO SIMPLE WORDS GREAT SERVICE!!!! WON'T LET ME SUBMIT ENTRY. .I NEEDED TO EXPRESS THE VISIT IN MORE WORD. JUST TWO SIMPLE WORDS GREAT SERVIC JUST TWO SIMPLE WORDS GREAT SERVICE!!!! WON'T LET ME SUBMIT ENTRY. .I NEEDED TO EXPRESS THE VISIT IN MORE WORD. JUST TWO SIMPLE WORDS GREAT SERVICE!!! More
December 13, 2018
Oil change Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with Tom Ciavarri. No problem. He lays down an info sheet on the new 2019 Ranger. PROBLEM! They aren't available yet and we need a new truck for the wife. Tom said no problem. We get one in I'll call you. Problem solved! Thanks Cortese Ford...problem solvers one and all. And thanks to the front end guys for polishing off that dozen donuts. More
Other Employees Tagged: Scott Rhodes , Ron Christiano, Tommy Ciavarri, Charles Halter, Dave Robinson, Ed Smith, Steve Weston, Patrick Zimmerman
November 30, 2018
Touch up/Doll up Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also. More
Other Employees Tagged: Darren Van Orden
November 28, 2018
Excellent work The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were very polite and helpful. Primary contact was: Al Rosetter who is not listed below. More
Other Employees Tagged: Al Rosetter
November 24, 2018
Oil Change Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past fo Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past for my previous car. The service is always performed as expected and the staff is friendly. Additionally, the cost of service is definitely fair for the quality of work performed. I highly recommend!! More
Other Employees Tagged: Victor Bay, Steve Weston, Patrick Zimmerman, Shane Chapin
November 21, 2018
Patrick was very courteous. Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and profess Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and professional. More
November 08, 2018
Caring and friendlier atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots More
Other Employees Tagged: Charles Halter
November 07, 2018
Battery Service The service was great I had problem with my battery the issue was identified and the battery replaced, The service people were friendlier and they hel The service was great I had problem with my battery the issue was identified and the battery replaced, The service people were friendlier and they help me out especially Keith Oster More
Other Employees Tagged: Keith Oster
November 03, 2018
Excellent service The entire team did a great job from the sales team to finance to parts and service I would recommend them to friends and family The entire team did a great job from the sales team to finance to parts and service I would recommend them to friends and family More
Other Employees Tagged: Naim Daniels, Steve Weston
November 01, 2018
Oil change & Recall Every time I visit Cortese Ford, the staff is wonderful! I became a faithful Cortese Customer originally because of the Sales Manager, Shane Chapin. w Every time I visit Cortese Ford, the staff is wonderful! I became a faithful Cortese Customer originally because of the Sales Manager, Shane Chapin. who continues to help us each time we come in. Darren in the Service Dept. is great to work with and the Service Dept. staff always proves to be very efficient! Thank you Cortese for making each experience at your dealership pleasant!! More
Other Employees Tagged: Laura King, Shane Chapin, Darren (in Service Dept.)
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