Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 24

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
277 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

4.8

277 Reviews

Write a Review

277 Reviews of Keith Osier

January 11, 2019

Dealership Rating
Employee Rating

Awesome service! Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at al More

by shelbyrose09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Phil Valenti , David Eichelberger

Jun 14, 2019

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

January 08, 2019

Dealership Rating
Employee Rating

Periodic Service and recall Wonderful prompt and pleasant service. All good. Also a kind and pleasant shuttle service to my home. Everyone was kind a courteous. And the car More

by maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman, Darren Vanorden ,

Jun 14, 2019

Cortese Ford Lincoln responded

Maxine, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Samantha Cortese Customer Relations Manager 585-277-3214

January 07, 2019

Dealership Rating
Employee Rating

Darren is great!! I trust him completely!! I wouldn’t go an! I will only buy Fords so I can continue to get my vehicles serviced here!! That is the highest compliment I can give! True assets to the Ford brand! More

by pattypheff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon

Jun 14, 2019

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

January 05, 2019

Dealership Rating
Employee Rating

Cortese Ford Service is honest and they do great work I have been taking my vehicles to Cortese Ford for service for several years now. The staff is always courteous and I don't have to worry about gettin More

by Rainbowflyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes , Charles Halter, Dave Robinson, Ed Smith, Patrick Zimmerman

Jun 14, 2019

Cortese Ford Lincoln responded

Thanks for the positive star rating, Rainbowflyr! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

December 31, 2018

Dealership Rating
Employee Rating

Exelent Very good services, was so fast, and exelent. I do recomend! Very friendly, they call me before that i espect, and my car is well now! More

by amarilism71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes , Charles Halter, Dave Robinson, Ed Smith, Patrick Zimmerman

Jun 18, 2019

Cortese Ford Lincoln responded

Amarilism71, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

December 26, 2018

Dealership Rating
Employee Rating

Inspection Our car was in for its' annual inspection. The drop off and sign is was efficient. The staff is always courteous and friendly. The wait time for th More

by irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al

Jun 18, 2019

Cortese Ford Lincoln responded

Irene, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

December 21, 2018

Dealership Rating
Employee Rating

Just in Time for Winter Having been out of town for the month of November, the first snow fall I encountered upon my return (and the inability to get my car up the driveway) More

by TLJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman, Andy Whitmore

Jun 18, 2019

Cortese Ford Lincoln responded

Tljh, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

December 20, 2018

Dealership Rating
Employee Rating

GREAT JUST TWO SIMPLE WORDS GREAT SERVICE!!!! WON'T LET ME SUBMIT ENTRY. .I NEEDED TO EXPRESS THE VISIT IN MORE WORD. JUST TWO SIMPLE WORDS GREAT SERVIC More

by THILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Cortese Ford Lincoln responded

We are happy we could make your experience a positive one! Thank you so much for choosing Cortese Ford Lincoln, Inc. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

December 13, 2018

Dealership Rating
Employee Rating

Oil change Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with More

by retsof176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes , Ron Christiano, Tommy Ciavarri, Charles Halter, Dave Robinson, Ed Smith, Steve Weston, Patrick Zimmerman

November 30, 2018

Dealership Rating
Employee Rating

Touch up/Doll up Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they More

by DCORNWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

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