Keith Osier | Page 19

Excellent Service Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly servic Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly service personnel. Car buying and service experience was excellent More

by gjhiii58 Verified Customer Verified Customer

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Always courteous and professional staff. Friendly and helpful during my service and purchases . I’ve dealt with the Ford and Lincoln staff and always had great experience staff. Friendly and helpful during my service and purchases . I’ve dealt with the Ford and Lincoln staff and always had great experience More

by Kelly.jim48 Verified Customer Verified Customer

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Fixed Trunk Leak The guys at Cortese Ford did a great job. One of the service technicians had to get in the trunk and close the lid to see where the leak was. Once the The guys at Cortese Ford did a great job. One of the service technicians had to get in the trunk and close the lid to see where the leak was. Once they found out where the lead was it required a new part. They ordered the part, painted it to match the car and put it on, sealed everything up. Good as new! More

by DCORNWAL Verified Customer Verified Customer

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A++++ Service The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again More

by rpercoli Verified Customer Verified Customer

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Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More

by FGERACI Verified Customer Verified Customer

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My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osier has got to be one of the best service managers in the country More

by sgorevski611 Verified Customer Verified Customer

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Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More

by Kelly.jim48 Verified Customer Verified Customer

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Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIRE DOOR and there customer service people were xxxxxxxxx besides one lady. just old grumpy xxxxxxxx trying to take advantage of you. More

by GRIMY xxxx JR Verified Customer Verified Customer

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Great Group of Service Personnel / Cashier Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know work will be completed in a timely manner. More

by JAMA11 Verified Customer Verified Customer

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20,000 mile checkup It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and fr It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and friendly service that was provided. More

by dpeters5 Verified Customer Verified Customer

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