Keith Hawk
Keith Hawk at Concordville Subaru
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Keith Hawk

Financial Services Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
247 Reviews

After serving in the US Navy as a Nuclear Reactor Operator onboard Submarines for 8 years, I entered the automotive industry in 1992 and have been in a variety of positions since. Currently serving Concordville Subaru as a Finance Manager and couldn’t be happier. I was raised in the small town of Macungie, PA which is in the Lehigh Valley near Allentown. Since joining the Concordville Family, I stopped that daily commute and moved to Malvern. For my passion on Sundays off, I play baseball with the Lehigh Valley Mens Senior Baseball League (Red Sox 50’s and older) and can still hit and throw the ball hard.

Dealership Experience

3 yrs, 2 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

4.9

247 Reviews

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247 Reviews of Keith Hawk

February 02, 2025

Dealership Rating
Employee Rating

I coldn't have had a better experience purchasing my new Forester at Concordville Subaru. Robert Novotny (Bob) is an exceptionally good salesperson who oversaw all the steps in purchasing the car and with c More

by kathdhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2025

Dealership Rating
Employee Rating

You ran multiple credit checks on me. Around 8 without telling me you were doing that many. More

by KPKEEFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elvin Cocaj

Jan 29, 2025

Concordville Subaru responded

We are disappointed to hear about this situation and want to work with you further on this. Please give me a call whenever you have a moment. I would be happy to speak about the situation further and assist. Stuart Lustgarten, 484-843-2726 wecare@concordvillecares.com

January 23, 2025

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Concordville Subaru made the car buying experience a stress free experience. The whole team did a great job. More

by cltryan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Malik, Anthony Cappello

Jan 23, 2025

Concordville Subaru responded

The easier we make car buying, the happier we are! Thanks for choosing our dealership for your new ride. Our team is proud to know that they made your experience better. Got any questions now that you're out on the road? Give us a call and we'll help!

January 23, 2025

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We have purchased 3 cars here 2 of which in the past 2 years. Everyone we have dealt with has been wonderful to work with. More

by Patricecallahan
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Novotny

Jan 24, 2025

Concordville Subaru responded

What a milestone! We're honored to be such an integral part of your journey. Our team thanks you for your continued support. Enjoy your next road trip; we'll be here when you need us!

January 21, 2025

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I had a really great experience at concordville subaru. Doug was fair and honest and made the process simple and enjoyable. More

by irelanderobb00
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Tamer

Jan 21, 2025

Concordville Subaru responded

That's a great looking ride you have there with you! We hope it takes you on tons of unforgettable trips. Thank you for giving Doug a special shoutout as well; we're happy to hear his work ethic continues to pay off. Take care out there!

January 20, 2025

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They had everything ready when I arrived for a test drive. Process was easy and enjoyable. More

by Witchmama247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cascio

Jan 21, 2025

Concordville Subaru responded

Preparation is always the key, especially for a major milestone like a car! We're glad our team took great care of you during your visit. Your 5-star rating motivates us to keep up the good work. Got any more questions? Just call and let us know!

January 18, 2025

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This is now the second car I have bought at Concordville Subaru even though I live in Delaware! I go there because the team is knowledgeable, helpful, efficient and truly care about their customers. However More

by emilyecolonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Novotny

Jan 21, 2025

Concordville Subaru responded

Hi Emily, and thank you for taking the time to write this amazing review! Bob is great when it comes to going the extra mile to make sure our customers get what they need, and we're glad he helped you discover a great car for your lifestyle. Add in a smooth buying process and buying a car is easier than ever. Thank you again for this stellar review, and we hope to see you again soon!

January 17, 2025

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Anthony was fabulous. He got me exactly the car I wanted. Loving my 4th Subaru! More

by Cindy
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

Jan 17, 2025

Concordville Subaru responded

Every new Subaru is something worth celebrating, and a fourth one is a special milestone! Thank you for choosing us for your next adventure-ready ride, Cindy. We're proud to be your source for great service and great vehicles. If you ever need a walkthrough of your new Subaru's features or just want to get ahead and schedule maintenance, give us a call!

January 15, 2025

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Great experience from start to finish, with Nathalie leading the way the entire time, and the "Love Encore" session, getting to understand the Crosstrek's technology. More

by Mark B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Concordville Subaru responded

Nathalie is extremely knowledgeable, and made for a perfect match for your Crosstrek Love-Encore session! We hope you have lots of fun exploring what your new ride can do. Intuitive features and confident handling make the Crosstrek a great choice!

January 09, 2025

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Employee Rating

Elvin was great and very knowledgeable about the vehicle. He offered to help connecting the phone to the android audio. He was also great with 6 year old throughout the entire process. More

by cmagerr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elvin Cocaj

Jan 09, 2025

Concordville Subaru responded

Elvin is always giving it his all, and we're glad he could connect with you and your family! We hope that your new Subaru takes you on all kinds of fun journeys, made even better with Android Auto. If questions come up, give us a call and we'll be happy to help!

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