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Keith Bertrand
94 Reviews
Industry Experience
26 yrs, 10 mos
94 Reviews
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94 Reviews of Keith Bertrand
August 08, 2023
Robert was very professional and helpful. Not so Sean the Business Manager. He was rude and tried to rush me through paperwork I was signing. I heard the couple after me telling him multip Not so Sean the Business Manager. He was rude and tried to rush me through paperwork I was signing. I heard the couple after me telling him multiple times to slow down this was all new to them and really important to read what they were signing. He's not a people person. More
by sucliffy
Verified CustomerOther Employees Tagged: Robert Wayburn, Sean Bus. Mgr>
July 13, 2023
Too soon to say. Hence only 3 stars. Very disappointed about dirty engine compartment which George made a last minute vain attempt to clean with a spray bottle and Hence only 3 stars. Very disappointed about dirty engine compartment which George made a last minute vain attempt to clean with a spray bottle and rag. Even after I mentioned that I wanted cleaned before pick up. It was not!! Sales manager Keith was helpful in explaining why car failed emissions test after battery was disconnected. I will add miles then have it retested. More
by Pete
Other Employees Tagged: George Costa
July 05, 2023
George Costa has now sold me a third Subaru and all sales were some of the most pleasant car buying experiences I have had. Honest, with a can do attitude and knows the business. He went out of his way to fi were some of the most pleasant car buying experiences I have had. Honest, with a can do attitude and knows the business. He went out of his way to find my last car which was at a different dealer. He and his team secured the car for me and brought it back to Hyannis the very next day. More
by DARIPPY
Other Employees Tagged: George Costa
May 23, 2023
George was so helpful . He really went out of the way to help me . I had experience with other dealers . Now I will never go to another dealer. The service department w He really went out of the way to help me . I had experience with other dealers . Now I will never go to another dealer. The service department was awesome . They got me in and out quickly. I am one car driver household. George wool be my go to guy when I ready to get a new car More
by LAUREL.Galvin
Other Employees Tagged: George Costa, Bryan Scarpellini, Patrick Packenham , Brittany Calle
April 04, 2023
My salesman, Max is the bomb! ! Everyone there was very friendly, knowledgeable and helpful. I am thrilled with my new car. ! Everyone there was very friendly, knowledgeable and helpful. I am thrilled with my new car. More
by Bajeum
Other Employees Tagged: George Costa, Bryan Scarpellini, Patrick Fortin , Brittany Calle, Max Martin-Simmons
February 24, 2023
Everyone was helpful and treated us well the new location is very accessible with plenty of parklng Over all we had a good experience location is very accessible with plenty of parklng Over all we had a good experience More
by Chisholm139
Other Employees Tagged: George Costa
October 28, 2022
Excellent service from sales, service and sales management right into finance. They made the new car purchase process as smooth as possible! management right into finance. They made the new car purchase process as smooth as possible! More
by SKIP8
Other Employees Tagged: George Costa , Brittany Calle
October 24, 2022
Clean & orderly. Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about our new vehicle and was sure to let us know we are welcome any time to stop by if I need help with anything. More
by dlandscape48
Other Employees Tagged: Brittany Calle, Robert Wayburn
October 21, 2022
Well I have purchased many vehicles over the years of driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to the prospective buyers needs and overall an asset to t his dealership. The dealership is small in comparison to other dealerships, but is very community focused. The entire staff holds the customer as a priority, meeting their needs through the professional staff providing informative and accurate information in an attentive and individualized manner. Kudos to all - from sales, financial and service. Thank you to all. More
by BARBARA.F.STACK
Other Employees Tagged: Patrick Fortin , Brittany Calle, Ron Linnell, Robert Wayburn, Lucas and Essence in the Service Dept.
October 04, 2022
Whirlwind! Bought a 2023 Crosstrek sight unseen. The shopping experience was surreal! George was charming and made the whole deal comfortable, When I did pick Bought a 2023 Crosstrek sight unseen. The shopping experience was surreal! George was charming and made the whole deal comfortable, When I did pick up the car did feel a little rushed (pouring rain) but plan to go back to Copeland for more TLC’ More
by monmcatdillon
Other Employees Tagged: George Costa , Brittany, business manager.
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