Dealership Experience
4 yrs, 2 mos
Industry Experience
4 yrs, 2 mos
Languages Spoken
English
Japanese
31 Reviews
Write a Review31 Reviews of Kei Yukimura
November 19, 2025
Worst customer service ever. The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one being we think your car will be ready tomorrow, and then we never heard from Kei again. Upon return it didn’t seem like the issue was fully resolved and there was a new rattling sound. Luckily in the time that the car was at the dealer we were able negotiate with Hyundai to buy back the car at the full cost we had paid for it. More
October 15, 2025
Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. If not for any other reason, I would return to this service center because of his care and handling. More
October 01, 2025
Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

