Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
31 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

Japanese Japanese

4.7

31 Reviews

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31 Reviews of Kei Yukimura

December 04, 2025

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Employee Rating

Very quick turnaround time this time and this was on a busy Monday. The representative Kay is very helpful. More

by sey201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear that Kei was able to assist you and that your service was completed quickly, even on a busy Monday. We’ll be sure to share your kind words with him!

November 25, 2025

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The personnel were very professional and I was very satisfied with the services I requested. More

by bluesky23459
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 01, 2025

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear that our team provided professional service and that you were satisfied with your experience. We appreciate your trust in us!

November 24, 2025

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Kei is great. I make my 3 Hyundai's to Southbay for service because of him. More

by john@neonetworking.net
Recommend Dealer
Yes
Nov 25, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Kei has earned your trust and loyalty for servicing all three of your Hyundais. We truly appreciate your continued support and look forward to taking care of your vehicles for years to come!

November 19, 2025

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Worst customer service ever. The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one More

by angeladevoe5678
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Nov 20, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We take feedback like yours seriously and will share your comments with our team to review our communication and service processes. Thank you for taking the time to share your experience.

November 15, 2025

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The staff was friendly and helpful. They gave me a lot of information about my car. The waiting room is very nice. More

by tdguest
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Recommend Dealer
Yes
Nov 17, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad our team was friendly and helpful, and that you found the waiting room comfortable. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

November 07, 2025

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Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mac Lewis

Nov 10, 2025

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear you had a good service experience and appreciate your suggestions regarding two-way shuttle service and loaner vehicles. We’ll share your comments with our team as we continue looking for ways to improve convenience for our customers.

November 01, 2025

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Very friendly and professional people, and very respectful treatment. The waiting area for the car was very comfortable. More

by gilda0
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Recommend Dealer
Yes
Nov 03, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad our team made you feel respected and comfortable, and that you enjoyed our waiting area. We appreciate your kind words!

October 15, 2025

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Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. More

by william92
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Service Communication
Recommend Dealer
Yes
Oct 15, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Leo provided such attentive and professional service. We’ll be sure to share your feedback with him — it’s always wonderful to know when our team makes a positive impact. We look forward to serving you again!

October 01, 2025

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Employee Rating

Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

by ray.enriquez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Kei provided clear communication and helped get your vehicle’s issues resolved efficiently. We appreciate your feedback and look forward to serving you again in the future.

September 17, 2025

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Employee Rating

Kai and the team were SO helpful. Friendly attentive, knowledgeable and efficient as always. Outstanding. More

by ursula3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Kai and the team provided such a helpful and outstanding experience. Your feedback means a lot, and we look forward to serving you again!

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