Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News
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Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Kaylyn Brakefield

April 06, 2025

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Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
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Recommend Dealer
No

March 22, 2025

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Dealing with Tim, my salesman, was efficient and enjoyable. He was knowledgeable and courteous. I was somewhat disappointed in the detail before delivery. Alot of water spots on the body and gl More

by gary440
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Tim. Internet sales

March 22, 2025

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Employee Rating

parts and service excellent staff friendly and kept me informed the whole time i was their More

by frankb914
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

March 22, 2025

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Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
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Recommend Dealer
Yes

February 11, 2025

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Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner More

by bernardp83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Carlos Santiago

January 19, 2025

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Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
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Recommend Dealer
Yes

Other Employees Tagged: Cierra Roye

Jan 23, 2025

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2024

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Employee Rating

I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i More

by Sarah Packer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Anton Smith

December 15, 2024

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Very efficient and professional service. Answered all questions knowledgeably and made sure I got everything that I needed. Would recommend to anyone :) More

by chad.lacey
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Recommend Dealer
Yes

December 04, 2024

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I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi More

by michael mcdonald
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

September 17, 2024

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Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
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Recommend Dealer
Yes
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