
Kaylyn Brakefield
Finance & BDC
Southern Mazda Newport News
12602 Jefferson Ave
Newport News, VA 23602
20 Reviews
Write a Review20 Reviews of Kaylyn Brakefield
April 06, 2025
My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More
Other Employees Tagged: Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago
March 22, 2025
Dealing with Tim, my salesman, was efficient and enjoyable. He was knowledgeable and courteous. I was somewhat disappointed in the detail before delivery. Alot of water spots on the body and gl enjoyable. He was knowledgeable and courteous. I was somewhat disappointed in the detail before delivery. Alot of water spots on the body and glass. I'm enjoying the vehicle. More
Other Employees Tagged: Tim. Internet sales
March 22, 2025
parts and service excellent staff friendly and kept me informed the whole time i was their informed the whole time i was their More
Other Employees Tagged: Orlando Cruz, Toney Richards
March 22, 2025
Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. excellent. Timely and accurate. Thank you. More
Other Employees Tagged: Orlando Cruz, Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Stephen Fletcher , Ayden and Cleon in service
February 11, 2025
Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner! More
Other Employees Tagged: Orlando Cruz, Carlos Santiago
January 19, 2025
Excellent Service Department. I always get taken care of and have no issues. Thank you. I always get taken care of and have no issues. Thank you. More
Other Employees Tagged: Cierra Roye
December 30, 2024
I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do it. More
Other Employees Tagged: Toney Richards, Anton Smith
December 04, 2024
I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showing the service points was also helpful. They did a great job explaining the results and getting me out the door. Overall, it was a fantastic experience! More
Other Employees Tagged: Lauren Farless
September 17, 2024
Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! They helped me get into a much better car and it was a delight to work with them! More
Other Employees Tagged: Orlando Cruz, Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Benjamin Fronkier, Anton Smith, Amber Maynard