Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield | Page 5

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of Kaylyn Brakefield

April 28, 2024

Dealership Rating
Employee Rating

I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi More

by Candicegingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

April 05, 2024

Dealership Rating
Employee Rating

Very attentive and willing to work with you. Very nice and always smiling. Will recommend the dealership. More

by BROWNDOG1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Carlos Santiago

Apr 10, 2024

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2024

Dealership Rating
Employee Rating

Customer service on point! !! Cleon the service manager was awesome!!! He went above and beyond to service my Mazda....Ill be back for sure!! More

by Nursemelody40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

Everyone is friendly and helpful in a very professional way. I have received great service each time I visit. Love my Mazda More

by Debbie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards , Service. Cleon Skinner

Feb 23, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2024

Dealership Rating
Employee Rating

Very pleased with our sales person Carlos, he was excellent to work with. I would recommend him to others More

by skipb317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Santiago , Stephen Fletcher

Feb 21, 2024

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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