Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News
Refer Me

Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
14 Reviews
4.9

14 Reviews

Write a Review

14 Reviews of Kaylyn Brakefield

December 30, 2024

Dealership Rating
Employee Rating

I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i More

by Sarah Packer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Anton Smith

December 15, 2024

Dealership Rating
Employee Rating

Very efficient and professional service. Answered all questions knowledgeably and made sure I got everything that I needed. Would recommend to anyone :) More

by chad.lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi More

by michael mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

September 17, 2024

Dealership Rating
Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Nicks Rivera and Kaelyn Brakefield made buying our CX-50 a pleasurable experience! Nick was knowledgeable and professional throughout the process. Kaelyn was also knowledgeable and professional and made the More

by mdsideshow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rivera was excellent

July 28, 2024

Dealership Rating
Employee Rating

Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2024

Dealership Rating
Employee Rating

Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More

by renschbob49
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Lauren Farless

May 24, 2024

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

Dealership Rating
Employee Rating

Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

Dealership Rating
Employee Rating

I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi More

by Candicegingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

1

Dealership Inventory (206 Vehicles)

new 2025 Mazda CX-5 car, priced at $31,031
2025 Mazda CX-5
new
Platinum exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-90 car, priced at $52,081
2025 Mazda CX-90
new
Sonic Silver exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $30,835
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-90 car, priced at $51,821
2025 Mazda CX-90
new
41w exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-90 car, priced at $53,970
2024 Mazda CX-90
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-5 car, priced at $37,821
2024 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive