Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News
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Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Kaylyn Brakefield

September 17, 2024

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Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
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Recommend Dealer
Yes

September 15, 2024

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Nicks Rivera and Kaelyn Brakefield made buying our CX-50 a pleasurable experience! Nick was knowledgeable and professional throughout the process. Kaelyn was also knowledgeable and professional and made the More

by mdsideshow
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rivera was excellent

July 28, 2024

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Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2024

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Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
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Recommend Dealer
Yes

May 23, 2024

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Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More

by renschbob49
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Lauren Farless

May 24, 2024

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

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Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

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I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi More

by Candicegingles
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

April 05, 2024

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Employee Rating

Very attentive and willing to work with you. Very nice and always smiling. Will recommend the dealership. More

by BROWNDOG1999
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Carlos Santiago

Apr 10, 2024

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2024

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Customer service on point! !! Cleon the service manager was awesome!!! He went above and beyond to service my Mazda....Ill be back for sure!! More

by Nursemelody40
Service Price Transparency
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Recommend Dealer
Yes

February 23, 2024

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Employee Rating

Everyone is friendly and helpful in a very professional way. I have received great service each time I visit. Love my Mazda More

by Debbie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards , Service. Cleon Skinner

Feb 23, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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