Kaylyn Brakefield
Finance & BDC
Southern Mazda Newport News
12602 Jefferson Ave
Newport News, VA 23602
14 Reviews
Write a Review14 Reviews of Kaylyn Brakefield
December 30, 2024
I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do it. More
Other Employees Tagged: Toney Richards, Anton Smith
December 04, 2024
I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showing the service points was also helpful. They did a great job explaining the results and getting me out the door. Overall, it was a fantastic experience! More
Other Employees Tagged: Lauren Farless
September 17, 2024
Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! They helped me get into a much better car and it was a delight to work with them! More
Other Employees Tagged: Orlando Cruz, Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Benjamin Fronkier, Anton Smith, Amber Maynard
September 15, 2024
Nicks Rivera and Kaelyn Brakefield made buying our CX-50 a pleasurable experience! Nick was knowledgeable and professional throughout the process. Kaelyn was also knowledgeable and professional and made the a pleasurable experience! Nick was knowledgeable and professional throughout the process. Kaelyn was also knowledgeable and professional and made the closing process as easy as it could be. We thank you all at Southern and hope that the service department can match what we have experienced so far! Thanks again!!! More
Other Employees Tagged: Nick Rivera was excellent
July 28, 2024
Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More
Other Employees Tagged: Orlando Cruz, Toney Richards, Carlos Santiago
June 04, 2024
Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. He got my car in earlier than scheduled so I could get on the road for work. More
Other Employees Tagged: Orlando Cruz, Toney Richards, Lauren Farless, Cierra Roye, Joshua Green, Stephen Fletcher , Tracy Broomfield, Cleon, AJ
May 23, 2024
Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More
Other Employees Tagged: Orlando Cruz, Lauren Farless
May 23, 2024
Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the only place to buy!!! More
Other Employees Tagged: Orlando Cruz, Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Benjamin Fronkier, Anton Smith
April 28, 2024
I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealership and more a complaint against Mazda. This type of Lack of greatness makes me regret trading in my 2020 Toyota. More
Other Employees Tagged: Toney Richards, Stephen Fletcher