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Kayla Nevarez
Kayla Nevarez at Pedder Nissan

Kayla Nevarez | Page 2

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Kayla Nevarez

January 10, 2026

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Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Gregg Velasco, Jose Favela, Jose Cardoso, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Brian Cook, Aaron Myers, Tyler Zimmerman, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

December 08, 2025

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Employee Rating

Excellent service every time I go. Service advisors are the best I’ve ever dealt with. Highly recommend service at Pedder Nissan! More

by jhawkins2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Dec 10, 2025

Pedder Nissan responded

Thank you for your glowing review! Our dedicated service advisors take pride in providing excellent service every time. We're thrilled to have earned your recommendation. See you at Pedder Nissan for all your service needs!

November 27, 2025

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Employee Rating

I went in for an oil change and it was quick and easy they even did a quick wash on my car More

by dawaynejohnson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Nov 29, 2025

Pedder Nissan responded

"Thank you for choosing us for your oil change! We're so glad to hear that our service was quick and easy, and we always strive to go above and beyond, like with the quick wash on your car. See you again soon!"

November 24, 2025

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Employee Rating

Pleasant and very fast service department. Also they do great work on my car. I've never had a problem or bad experience after or before my car has been serviced. More

by romerodiane31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Nov 25, 2025

Pedder Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our service department. Our team prides themselves on providing speedy and top-quality work for our customers. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 14, 2025

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Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the More

by kachonga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Nov 15, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 10, 2025

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Employee Rating

I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

January 09, 2025

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Employee Rating

Very friendly service, my service representative Kayla was nice and paid attention to my concerns. Parts were in stock for my vehicle so repairs were done same day. More

by imgodsgirl63
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Jan 10, 2025

Pedder Nissan responded

Hello, thank you for you kind review. We are pleased to hear about your experience during your visit at Pedder Nissan. Until the next time we meet, take care!

January 08, 2025

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Employee Rating

Service advisor Kayla was amazing! Everyone in service and parts department who helped me definitely gave an amazing service! Highly recommend. Add More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Pedder Nissan responded

Veronica, thank you for rating your experience with Kayla at Pedder Nissan 5-stars! We appreciate your business. Please let us know if there is anything else we can do for you; we are more than happy to help!

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