Kavonte Ivery

Kavonte reached out to me about my query of a new vehicle and ensured that the process was explained to me every step of the way. and ensured that the process was explained to me every step of the way. More

by Allena Verified Customer Verified Customer

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Everyone was great. Front desk reception as well. Very easy process for me. I recommend everyone to Kia. My first Kia and I love it. Front desk reception as well. Very easy process for me. I recommend everyone to Kia. My first Kia and I love it. More

by phillipmoultrie Verified Customer Verified Customer

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Finance manager was an xxxxxxx to deal with. Would not accept a business check as a down payment because owner's name was not on it. xxx! Business check does not have a person's name? No, it sho Would not accept a business check as a down payment because owner's name was not on it. xxx! Business check does not have a person's name? No, it should have a business name on it. Wants to have a certified check. How about the fee I had to pay. 3% fee for credit card use? I never had a dealer who charged any fee on credit card use. This finance manager was an absolute xxx and the sales person was an angel compared to him. More

by ben_park Verified Customer Verified Customer

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It was a great experience and I was able to get what I wanted with the help of Kavonte wanted with the help of Kavonte More

by alysabradley35 Verified Customer Verified Customer

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Sold me a pre-owned vehicle that had an issue which would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. It is impossible to reach a manager by the phone. Would NOT recommend. More

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Excellent Customer care and support team vehicle care washed and vacuumed text messages when vehicle was compleod washed and vacuumed text messages when vehicle was compleod More

by CBATTLE836 Verified Customer Verified Customer

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Excellent Customer care team great discount on service vehicle was washed and vacuumed communication was great vehicle was washed and vacuumed communication was great More

by CBATTLE836 Verified Customer Verified Customer

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Car was sold with bad brakes and code was erased. After car was purchased , brake light came on. Dealer replaced back brakes but left front brakes still bad and in need of replacement After car was purchased , brake light came on. Dealer replaced back brakes but left front brakes still bad and in need of replacement More

by jonathan.w95 Verified Customer Verified Customer

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The initial experience was good. It was after the car was purchased that all xxxx broke loose. there were issues that I noticed after preaching the car and it was a hard time trying It was after the car was purchased that all xxxx broke loose. there were issues that I noticed after preaching the car and it was a hard time trying to get back in to have them fixed. Then the check engine light came on, made the appointment and told him that's what I was coming for and was rudely turned away and told that they would not look at my car. If I could return the car and get my money back, I would It's been a horrible experience post purchase. I just know the next car that I get will not be from here. It felt like oh y'all were all nice because I was buying the car and now that I've gotten in the car okay, who are you and that's not my problem. Also, we asked the Financial person that was helping us finalize the purchase to make sure that it was at the 6% interest rate promised it was signed everything and now that we're looking over everything it is not at 6% 7% interest rate that's a horrible feeling to know once again feels like a bait and switch. More

by khia Verified Customer Verified Customer

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Terrible customer service. Was told that I “couldn’t afford a car and had no business being there”. I was a cash buyer. Car was not detailed properly, dirty inside, spillages n Was told that I “couldn’t afford a car and had no business being there”. I was a cash buyer. Car was not detailed properly, dirty inside, spillages not wiped clean. Missing floor mats with no replacements provided. Awful. Will never return of recommend. More

by rclancy2569 Verified Customer Verified Customer

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