Katie Rice
Katie Rice at Executive Kia
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Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.7
281 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

4.7

281 Reviews

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281 Reviews of Katie Rice

February 04, 2025

Dealership Rating
Employee Rating

Service people are very friendly and always smiling. ...they are always very polite and helpfull More

by BIRDMAN012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 12, 2025

Dealership Rating
Employee Rating

I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept More

by WSURFHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

January 12, 2025

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Easy to work with. Happy staff and great communication. The service videos are very helpful. More

by KIMBERLYPUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kimberly, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 10, 2025

Dealership Rating
Employee Rating

Easy to make an appointment, friendly staff, quick service. Explained exactly what they did and had video proof of service. More

by kaceyj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

January 03, 2025

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Employee Rating

I had an exceptional experience at Executive Kia in Wallingford! Every step of the process was handled with professionalism and care. Ouafaa K (Wafa), the unimaginably responsive and conscientious prod More

by TB from Hamden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael, Carlos, Michael, and Ouafaa, and we look forward to working with you again. John Goglettino General Manager

December 28, 2024

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Kia in Wallingford, CT has given me excellent service since purchasing my vehicles there. They handle everything with care and communicate with me effectively. More

by maryelizabeth.orlowski
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

December 10, 2024

Dealership Rating
Employee Rating

Appreciate that they were able to work on my car even though it is very old and VERY rusty underneath they were able to take a look at my concerns and were very attentive and helpful very satisfied More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

November 30, 2024

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Employee Rating

We have had nothing but success dealing at an executive Kia. Certainly, a professional and knowledgeable service facility who we recommend to everyone More

by HECTORDIAZ123456
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Dec 02, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience, Hector! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 26, 2024

Dealership Rating
Employee Rating

Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 22, 2024

Dealership Rating
Employee Rating

Always a great experience getting my car serviced here. The staff is attentive and friendly. The waiting area is clean and accommodating More

by KSHAMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

Nov 24, 2024

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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