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Kathy Lira
Kathy Lira at Nissan of Torrance
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Kathy Lira

HR

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Kathy Lira

October 14, 2024

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Employee Rating

Good service advisors and a great team. Marcel was great Sto take may car and a great service. More

by DUARTE.BALTAZAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, David Campos, Lily Bandea, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra , N/A

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Oct 18, 2024

Nissan of Torrance responded

Hello Baltazar, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 31, 2024

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I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. More

by sheiladouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Alex Camacho, Mandez Jones, Victor Garcia, Lily Bandea, Alberto Arellano, Frankie Figueredo, Richard Burns

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Sep 06, 2024

Nissan of Torrance responded

Hello Sheila, thank you for your kind words regarding your experience with Richard. We feel lucky to have a team member like Richard on our team. It is feedback like yours that keeps us all so motivated. Our team at Nissan of Torrance looks forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 23, 2024

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Employee Rating

DENIED CLAIM ON WARANTY PARTS , AFTER BEING A LOYAL CUSTOMER , CAUSING HAVOC FOR OUR CUSTOMERS !!! More

by AAMCOHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Campos

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Aug 24, 2024

Nissan of Torrance responded

Hello Vince, I did speak with David our service Manager and he did explain that Nissan (manufacture) declined the claim as you couldn't provide the documentation being requested. We are surprised and very disappointed that you would write this review after David explained to you what caused for the warranty to be declined, not only that but we also waived the diagnostic fee of $273. We kindly ask that you state the truth about your experience, as we didn't cause any Havoc for you or your customer. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2024

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Torrance Nissan has top notch Service advisers and the entire team is very professional and kind. I would recommend this place to everyone who needs the best to maintain their Nissan cars More

by THEALEE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, David Campos, Alex Camacho, Victor Garcia, Frankie Figueredo, Richard Burns, Jimmy Vasquez , Manny Villegas

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Jun 15, 2024

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2024

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Employee Rating

My service rep was very good, explained clearly to me what the service would include very polite, and easy to understand. More

by TARZANADAVE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Lily Bandea, Richard Burns , Reginald Thomas, Manny Villegas

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May 04, 2024

Nissan of Torrance responded

Hi Dave, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 27, 2024

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They have a dedicated staff in both sales and maintenance. Go out of their way to make it right More

by DAMIANCHAMBERLIN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Alex Camacho, Lily Bandea, Richard Burns, Jimmy Vasquez

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May 03, 2024

Nissan of Torrance responded

Hello Damian, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2023

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The best 👍 to become more for my family my friend and the community of Torrence City More

by ANA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, David Campos, Lily Bandea, Alberto Arellano, Richard Burns, Jimmy Vasquez , Manny Villegas

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Dec 05, 2023

Nissan of Torrance responded

Hello Ana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2023

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Employee Rating

Very good customer service. I always take my car there for service. Would highly recommend them. More

by Shavonf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, David Campos, Victor Garcia, Lily Bandea, Alberto Arellano , Alisa Retunski, Manny Villegas

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Nov 11, 2023

Nissan of Torrance responded

Hi Shavon, we are so happy to read such a great review about Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 20, 2023

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Nissan provided us with great service. My car was repaired quickly and they kept me updated. More

by JMONGE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes , Esteban Montorro, Eddie Rosas

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Jun 13, 2023

Nissan of Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2023

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Employee Rating

Great service, my service advisor is amazing at communicating. Before we left for a family road trip to mammoth she made sure our recalls and our service was completed in one day. Excellent custome More

by MATT_ALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, David Campos, Mandez Jones, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Manny Villegas

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