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Ertle Subaru

Stroudsburg, PA

4.7
2,565 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,565 Reviews of Ertle Subaru

January 09, 2025

I am very satisfied with the buying experience at Ertle Subaru. From arranging a time to see the vehicles I was interested in, on the internet, to the in-person experience, I couldn't be happier. The deale More

by D Burak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennon Gallo, Sales Consultant, Dave Goncalves, Lauren Bradford, Nick Gouny
Jan 09, 2025 -

Ertle Subaru responded

Thank you for sharing your positive experience with us at Ertle Subaru! We're delighted to hear that Brennon, David, and Nick provided excellent service throughout your purchase and hitch installation. We appreciate your continued loyalty to the Subaru brand and look forward to serving you again in the future!

January 02, 2025

My wife and I went for the first oil change and had the tires rotated. We very satisfied with the service we received. They were very attentive and our vehicle was done very quickly. The sales people are g More

by PETEHOWEY857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jan 03, 2025 -

Ertle Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that the service team at Ertle Subaru took great care of your vehicle and provided attentive service. We appreciate your recommendation and look forward to seeing you in the future!

December 27, 2024

Every time I go in to have my car serviced, I am treated with respect. My experience with Ertle Subaru has been great throughout the years. Kathy is always joyful and nice to all customers. The staff are p More

by PINEDAGLADYS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry, Vincent Ashley, Nick Gouny
Dec 27, 2024 -

Ertle Subaru responded

We're delighted to hear that Kathy and the team at Ertle Subaru have consistently provided you with respectful and professional service. Thank you for your kind words, we appreciate your continued support!

December 24, 2024

In 2019 I leased a Impreza from Ertle. The process was basically a standard one, yet it was pleasant. By the time the lease ended in 2022 I liked it so much it was the 1st time in a long t More

by RobsSub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M. technician, Juan Bodden, Kathy Aimer, Joseph Alicea, Ashley Ortiz, Winston Little, Tim Kelly, Vincent Ashley
Dec 26, 2024 -

Ertle Subaru responded

Thank you for sharing your experience with Ertle Subaru! We're delighted to hear that our team and services have made such a positive impact on your journey from leasing to owning. It's wonderful knowing we've earned your trust as a lifelong customer, and we look forward to continuing this relationship. Safe travels in your Impreza!

December 20, 2024

Had a great experience buying a new Outback at Ertle Subaru. Jordan was very genuine and knowledgeable. He explained the whole process step by step and answered all questions easily making the experie More

by micdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cortez
Dec 23, 2024 -

Ertle Subaru responded

Thank you for sharing your positive experience at Ertle Subaru! We're delighted to hear that Jordan and the team made your Outback purchase smooth and stress-free. Enjoy every mile in your new vehicle!

December 19, 2024

No response at this time Thank you They were supposed to do multi inspection post the appointment antifreeze was low which means they did not do a full inspection of fluids More

by banker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Dec 19, 2024 -

Ertle Subaru responded

Thank you for sharing your feedback. It's disappointing to hear that the inspection may not have been as thorough as expected, and I apologize for any oversight regarding the antifreeze level. We value your input and would like to address this issue further with you directly. Please feel free to reach out at your convenience so we can make things right. Thank you, Tim Kelly - Service Manager - 570-213-4050

December 03, 2024

I had no problem. They were very good and experience with their service. Thank you More

by bogdanwilczewski94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Nick Gouny
Dec 04, 2024 -

Ertle Subaru responded

Thanks so much for your review. We look forward to your next visit to Ertle Subaru!

November 27, 2024

We have always had a great experience Ertle Subaru with all the cars we bought or leased from them. More

by Nsurovcik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joann Izzo, Nick Graver, Eric Potrzuski
Nov 27, 2024 -

Nsurovcik responded

Eric was awesome. He always kept in touch with us weekly to let us know when our car would be in. Also a big shout out to Joann Izzo. She totally explained everything about the car & how to use everything. Both had great personalities which made our whole experience awesome!!!

Nov 27, 2024 -

Ertle Subaru responded

We're so glad you can count on Eric, Joann, and the Ertle Subaru team to provide top-notch car-buying and leasing experiences. Thanks for choosing us—see you down the road!

November 22, 2024

Winston was efficient , honest and friendly. Would recommend buying a car from him to all! More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Winston Little
Nov 25, 2024 -

Ertle Subaru responded

We are glad to hear that Winston was great to work with. Thanks for choosing Ertle Subaru and recommending our team.

November 20, 2024

Friendly, honest, considerate to everyone, willing to listen to customers concerns and strives to meet all of their customers needs. I have been buying new cars for over 50 years and Ertle Subaru is defi More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joann Izzo, Meghan Ertle, Nick Graver, Winston Little, Alia Irizarry, Vincent Ashley, Nick Gouny, Eric Potrzuski
Nov 20, 2024 -

Ertle Subaru responded

Bernie, thank you for your wonderful feedback! We're delighted to hear that our team at Ertle Subaru provided a smooth and pressure-free experience. We appreciate your recommendation and are proud to have earned your trust over the years. Enjoy your new ride!

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