Katherine Nunn

Jim Ellis Kia Of Kennesaw is by far the best dealership we have ever worked with. Jack, our sales man was great! There was never any pressure to buy and we were presented with all of our options. He sat wi we have ever worked with. Jack, our sales man was great! There was never any pressure to buy and we were presented with all of our options. He sat with us and answered every question we had and was very professional! The General Manager Katherine was very knowledgeable, friendly, and personable! We highly recommend this dealership! More

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Richard, Bryson, Kat, and Larry made my purchase of a CPO Sorento Hybrid a breeze. Fair price, integrity and trust were the hallmarks of the transaction. Found the car on CarGurus app and traveled from NC Sorento Hybrid a breeze. Fair price, integrity and trust were the hallmarks of the transaction. Found the car on CarGurus app and traveled from NC to GA to buy this Gravity Blue, Gray interior needle in a haystack. Financing at dealership competitive with my credit union. Thanks Team Kennesaw! More

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Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

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I've been buying my Kia's here for years. This place makes me feel like home. Everyone is so helpful, especially Christian! He made this process fast and smooth. We were in & it in no time wi This place makes me feel like home. Everyone is so helpful, especially Christian! He made this process fast and smooth. We were in & it in no time with a brand new 2025 K4. Thx Chris!! More

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Very good dealership with excellent staff. our salesman Jack Stricklin was amazingly good! Went way beyond normal sales skills to help us in a most personal and informative way. Katherine Hel our salesman Jack Stricklin was amazingly good! Went way beyond normal sales skills to help us in a most personal and informative way. Katherine Helms was also most helpful and personable Sales Manager. We love our new Sportage! More

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Eddie is the absolute best! He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me and my family. The only way I would go back to Jim Ellis is if I knew I would have Eddie in my corner. More

by Kenneth Jones Verified Customer Verified Customer

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Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22 Verified Customer Verified Customer

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Sheldon was amazing! 5-star service. He was attentive and responsive, listened for what was important to me and even thoughtful enough to check in on me after a medical p 5-star service. He was attentive and responsive, listened for what was important to me and even thoughtful enough to check in on me after a medical procedure I told him I was having. He worked with me on the price and went above and beyond to make sure we had everything buttoned up to get the paper work I needed to give to my lender. Then his manager, Katherine, stepped in and nearly cost y’all a sale. After Sheldon had worked with her to get prices approved during negotiations, she remembered that the vehicle we were negotiating around was traded up. Sheldon found another identical vehicle and drove to get it. He had a family matter to attend to the next day, but worked with her to make sure I just needed to come in, ask for her, and she would take me over to Finance to sign the paperwork. I felt good about this because, as I understand the car sales industry, this would mean Sheldon kept the full commission. Instead, though, she brought in another sales person, Christian, to have me sign a few papers and mostly keep me company until Mike was free. Don’t get me wrong. Christian was also incredibly nice and a professional, but I was surprised to see his name on the final paperwork along with Sheldon’s. I know enough about the industry to know that meant commission would be split on the sale, even though Sheldon got the deal over the finish line and even though Christian just babysat me because Katherine couldn’t be bothered. The vehicle that Sheldon drove to pick up the night before, because Katherine seemed to have forgotten the one I negotiated was no longer on the lot, didn’t have window tint on the front windows. Christian said, “No worries. We’ll get that added Monday so it’s identical to the one you thought you were negotiating.” I was supposed to pick the vehicle up when my bank opened that Tuesday. So imagine my surprised when I went to get the vehicle and learned that the tint had not been done, and that Katherine said twice that she wouldn’t approve it because we negotiated the price down so much. Let me be clear. We negotiated another vehicle that had the tint. The only reason I didn’t get that original one was because of HER mistake. So, I’m literally 15 minutes from the dealership, killing time with $38,750 in cashiers checks on me while Jim Ellis Kia decided whether or not they are going to do the right thing and give me the window tint I was promised. About a half an hour, three phone calls and a few texts later, I learn I’m getting the window tint I was promised. Yet again, Sheldon putting in the work, only to split the commission with Christian. Let me be clear. I did not *need* a new car. I would have been ready to blow up this deal and walk away, not because of $125 window tint but because of the management’s (Katherine’s) lack of integrity from the weekend prior until the day I picked it up. Sheldon saved the sale. Not Katherine. Not Christian (again, who was great, but didn’t “make” the sale). Sheldon. I would send people to Sheldon wherever he worked. I’d have to think twice about sending people to Jim Ellis Kia or Kennesaw again though. More

by aprilmphillips Verified Customer Verified Customer

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Zack was great with the whole process, excellent customer service! Everyone was great! Very good process. service! Everyone was great! Very good process. More

by PDMCDANIEL Verified Customer Verified Customer

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Excellent sales, finance and customer service- a great car (K4) at a very affordable cost. car (K4) at a very affordable cost. More

by DWPENDERGRAFT Verified Customer Verified Customer

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