Kastriot Kaba

The dealership is clean and very friendly! They are knowledgeable and help make the process straight forward and relaxing. Kastriot Kaba is a phenomenal asset to this branch and truly made our They are knowledgeable and help make the process straight forward and relaxing. Kastriot Kaba is a phenomenal asset to this branch and truly made our purchase a dream! John in finance as well they both made our first car buying experience a wonderful one! More

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We discussed the car purchase over the phone and nothing changes when I got there. Quick and easy (as car buying goes). changes when I got there. Quick and easy (as car buying goes). More

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Ask for Kaba! Kaba and his team took great care of me. They battled hard with the finance companies to beat my quote from my credit union. They beat competitors on Kaba and his team took great care of me. They battled hard with the finance companies to beat my quote from my credit union. They beat competitors on my trade in quote too. I can’t possibly recommend Lewisville anymore! Their service department is top tier. If you get a sports car with fancy rims they offer wheel protection. I plan on being a return customer and buying my next VW from them. Don’t go anywhere else, trust me. I’ve shopped around and this is the best VW dealership in DFW. Maybe TX. More

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The people involved were so kind and very fair. The whole experience was not stressful Thank you The whole experience was not stressful Thank you More

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I entered the dealership knowing exactly what I wanted - a 2024 Volkswagen Tiguan SE R Line Black. I wanted a white exterior with a beige interior, but they didn’t have it in stock. Kastriot even searched n a 2024 Volkswagen Tiguan SE R Line Black. I wanted a white exterior with a beige interior, but they didn’t have it in stock. Kastriot even searched nearby dealerships but we didn’t have any luck. I really appreciate the fact that, even though he’s a salesperson, he didn’t pressure me into buying something I didn’t want. Instead, he took my number down and promised to contact me as soon as they had what I wanted in stock. I honestly didn’t think I’d hear from him again, but a month later I got the text that they received a vehicle with my exact specifications. He sent me a video of the “fresh off the truck” vehicle. It wasn’t even fully unwrapped yet. She was a beauty! When I arrived at the dealership it was at the front of the lot waiting for a test drive. I was ecstatic! The dealership also made the process of purchasing my vehicle a breeze! The one downside, which has nothing to do with Kastriot, was the pressure we felt to purchase the add-on warranty/protection packages through the finance department. However, that seems to be a thing at every dealership. We purchased a Honda recently and went through the same thing. Overall, I would definitely purchase a vehicle with Lewisville VW again. If you plan to go, ask for Kastriot! He won’t let you down! More

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Best experience at a car dealership I ever had top notch stuff I tell u stuff I tell u More

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Great honest folks with excellent customer service in a very easy going environment. Bryan and Kaba were really great to work with. very easy going environment. Bryan and Kaba were really great to work with. More

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The customer service was excellent you all really put the customer first. Very helpful too customer first. Very helpful too More

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Lewisville Volkswagen was amazing thru the whole process and the sales agent Kastriot Kaba was super helpful and provided amazing customer service. and the sales agent Kastriot Kaba was super helpful and provided amazing customer service. More

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Mr. Kaba was great to work with. He was pleasant, patient, not pushy and did a wonderful job of answering all my questions so I could make informed decisions. This was the best experience I have had patient, not pushy and did a wonderful job of answering all my questions so I could make informed decisions. This was the best experience I have had buying a car and I've bought a lot of them. I will definitely recommend Mr. Kaba and this dealership to others. More

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