Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 21

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.5
223 Reviews

Dealership Experience

2 yrs, 8 mos

4.5

223 Reviews

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223 Reviews of Kasey Collins

September 01, 2024

Dealership Rating
Employee Rating

Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More

by tagolfprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Steven Browder , Jeren Blaylock, Joseph Daniels, Cooper Houchin, Gavin Kalagher

Sep 05, 2024

Tulsa Hyundai responded

Thank you for your feedback! We’re delighted to hear that you found our sales staff knowledgeable and Dave Brock helpful. We’re also glad you enjoyed the selection and found our dealership comfortable and clean. We look forward to serving you again!

August 30, 2024

Dealership Rating
Employee Rating

I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situ More

by Genesis270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Tulsa Hyundai responded

Thank you for your feedback! We’re glad you found the dealership well-designed and conveniently located. We apologize for the issues you experienced with the survey and will work to address these concerns. Your input is valuable to us, and we appreciate you taking the time to share your experience.

August 24, 2024

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Employee Rating

Always pleased with the level of service and attention to detail and follow up and customer service More

by TISDALESHARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Steven Browder , Jeren Blaylock, Joseph Daniels, Gavin Kalagher, Skyler Matsler

Aug 26, 2024

Tulsa Hyundai responded

Thank you for your continued support and kind words! We’re thrilled to hear that you’re consistently pleased with our service and attention to detail. If you need anything else, please don’t hesitate to reach out.

August 23, 2024

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Employee Rating

You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows y More

by SjMILLER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham

Aug 26, 2024

Tulsa Hyundai responded

Thank you for your feedback. I apologize for the issues you’ve experienced with service records and the extended warranty. We’re committed to improving our processes and ensuring transparency. Your comments are valuable, and we’ll address these concerns with our team. If you have any further questions or need assistance, please let us know.

August 03, 2024

Dealership Rating
Employee Rating

Very courtesy and knowledgeable seems to know whst she is talking about and up to date on Hyundai systems More

by Daden123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Tulsa Hyundai responded

Thank you for the feedback! We’re glad to hear that you found our team courteous and knowledgeable. We appreciate your kind words and look forward to assisting you again!

August 03, 2024

Dealership Rating
Employee Rating

Good direct service, with solid communication about my vehicle's issues. Scheduling was flexible to work with as well. More

by dschnei.scuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Tulsa Hyundai responded

Thank you for your feedback! We’re glad to hear you experienced good service and clear communication. We appreciate your positive remarks and look forward to assisting you again!

June 20, 2024

Dealership Rating
Employee Rating

It's nice. It has a very nice waiting area. The bathrooms are clean. The coffee and chocolate are delicious. More

by celiany
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Tulsa Hyundai responded

Thank you, celiany! We're pleased to hear you enjoyed our waiting area and amenities. Your comfort is important to us, and we appreciate your feedback. We hope to see you again soon!

June 20, 2024

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Everyone was courteous, respected my time, and the service department seemed like it was run efficiently with the volume of cars that had come in for servicing. I do not have a smartphone so the links More

by ebbsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Tulsa Hyundai responded

Thank you for your feedback, Ebb! We're pleased to hear that everyone was courteous and that you found our service department efficient. We apologize for any confusion regarding the communication. We'll work on improving our process to better serve you in the future.

June 19, 2024

Dealership Rating
Employee Rating

The only thing missing are actual signs directing you where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas t More

by nxtwothou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Tulsa Hyundai responded

Thank you for your feedback, nxtwothou. We apologize for the inconvenience with finding our service entrance and will work on improving our signage for better navigation. We're glad Kasey could assist you promptly and efficiently once you arrived. We appreciate your understanding and look forward to serving you again.

June 16, 2024

Dealership Rating
Employee Rating

The service at Tulsa Hyundai was excellent . I was informed about things needed for the Car throughout the service visit. Representatives and auto technicians were Very helpful. Thanks. More

by IDPEACECLOVER
Recommend Dealer
Yes
Jun 17, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're glad to hear you had an excellent service experience at Tulsa Hyundai. Our team appreciates your feedback and looks forward to serving you again.

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