Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 21

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.5
217 Reviews

Dealership Experience

2 yrs, 6 mos

4.5

217 Reviews

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217 Reviews of Kasey Collins

June 20, 2024

Dealership Rating
Employee Rating

It's nice. It has a very nice waiting area. The bathrooms are clean. The coffee and chocolate are delicious. More

by celiany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Tulsa Hyundai responded

Thank you, celiany! We're pleased to hear you enjoyed our waiting area and amenities. Your comfort is important to us, and we appreciate your feedback. We hope to see you again soon!

June 20, 2024

Dealership Rating
Employee Rating

Everyone was courteous, respected my time, and the service department seemed like it was run efficiently with the volume of cars that had come in for servicing. I do not have a smartphone so the links More

by ebbsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Tulsa Hyundai responded

Thank you for your feedback, Ebb! We're pleased to hear that everyone was courteous and that you found our service department efficient. We apologize for any confusion regarding the communication. We'll work on improving our process to better serve you in the future.

June 19, 2024

Dealership Rating
Employee Rating

The only thing missing are actual signs directing you where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas t More

by nxtwothou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Tulsa Hyundai responded

Thank you for your feedback, nxtwothou. We apologize for the inconvenience with finding our service entrance and will work on improving our signage for better navigation. We're glad Kasey could assist you promptly and efficiently once you arrived. We appreciate your understanding and look forward to serving you again.

June 16, 2024

Dealership Rating
Employee Rating

The service at Tulsa Hyundai was excellent . I was informed about things needed for the Car throughout the service visit. Representatives and auto technicians were Very helpful. Thanks. More

by IDPEACECLOVER
Recommend Dealer
Yes
Jun 17, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're glad to hear you had an excellent service experience at Tulsa Hyundai. Our team appreciates your feedback and looks forward to serving you again.

June 08, 2024

Dealership Rating
Employee Rating

I’ve always had good luck and will continue to return. The last visit required two appointments for window tinting because the first appointment (apparently) didn’t get to their third party vendor. More

by kevin-burr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Tulsa Hyundai responded

Thank you for your continued support, Kevin! We appreciate your understanding regarding the inconvenience with the window tinting appointment. We'll work to ensure smoother experiences in the future. Looking forward to your next visit!

April 10, 2024

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Employee Rating

$588. 65 to replace a windshield washer pump is totally absurd. Making me rethink my decision to own nothing but Hyundai. More

by boomersooner1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2024

Tulsa Hyundai responded

We're sorry to hear about your dissatisfaction with the cost of replacing your windshield washer pump. Transparency in pricing is crucial to us, and we strive to match our prices to the value of the service provided. We appreciate your feedback and will take it into consideration to ensure we're providing fair and competitive pricing. If you have any further questions or concerns, please don't hesitate to reach out to us.

April 03, 2024

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Employee Rating

She told me how long it would be, she was right on the amount of time More

by CAMILLS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Tulsa Hyundai responded

Thank you for your feedback, CAMILL$13. We're pleased to hear that our estimate for the service duration was accurate and met your expectations. Providing reliable time estimates is important to us, and we're glad we could deliver on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

March 29, 2024

Dealership Rating
Employee Rating

Kasey was excellent she kept me informed went over everything that the car needed, work was done in a timely manner More

by uncfanz
Recommend Dealer
Yes

Other Employees Tagged: Kasey Collins

Jul 03, 2024

Tulsa Hyundai responded

That's great to hear, uncfanz! Sounds like Kasey provided excellent service and we are happy to hear that everything went smoothly for you.

March 25, 2024

Dealership Rating
Employee Rating

I love this dealership. ...from our experience working with Justin Wasson when we bought the 2023 Santa Fe to our experience with Kasey Collins during our first service appoi More

by Chris Glover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson

Mar 27, 2024

Tulsa Hyundai responded

It sounds like Justin and Kasey really provided exceptional service! Comfortable waiting areas and amenities make all the difference. Thanks for sharing your positive experience, Chris!

February 24, 2024

Dealership Rating
Employee Rating

Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Steven Browder , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Feb 26, 2024

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

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