Kasey Collins
Kasey Collins at Tulsa Hyundai
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Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.6
95 Reviews

Dealership Experience

1 yr, 5 mos

4.6

95 Reviews

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95 Reviews of Kasey Collins

April 16, 2025

Dealership Rating
Employee Rating

The staff is always easy to work with and seems knowledgeable work is completed promptly and accurately. More

by Mgwartney
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Kalagher

Apr 18, 2025

Tulsa Hyundai responded

Thanks so much! We’re glad to hear everything was handled smoothly and appreciate your continued trust in our team!

April 10, 2025

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Great service and love the video of the inspection that was very helpful. Thank you so much! More

by lcherrington300
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Recommend Dealer
Yes
Apr 11, 2025

Tulsa Hyundai responded

Thank you! We're glad you enjoyed the inspection video and found it helpful. We appreciate your kind words and look forward to seeing you next time!

April 05, 2025

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Always friendly and have pictures for you to back up any recommendations. I really appreciate being able to get drinks and snacks when you wait. More

by sammyehall
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

Apr 07, 2025

Tulsa Hyundai responded

Thank you, sammyehall! We're glad you enjoy the friendly service and the little extras like drinks and snacks. We appreciate your feedback!

April 03, 2025

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Very unprofessional. Had my car for 7 days for a thirty minute job. Didn't keep in touch with me. I would call in the afternoon and she hadn't even checked on it. Did More

by cmeislahn
Service Price Transparency
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Recommend Dealer
No
Apr 04, 2025

Tulsa Hyundai responded

We’re sorry for your frustration—this is not the level of service we aim to provide. We are working to improve communication and coaching our team to better serve you in the future. We appreciate your feedback and are here to assist if needed.

April 03, 2025

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Kasey is the best service rep I’ve ever had! She always helps me with a smile. Love her! More

by debbie37
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Recommend Dealer
Yes
Apr 04, 2025

Tulsa Hyundai responded

Thank you for your kind words! We're so glad Kasey has provided such great service—she truly is the best! We’ll be sure to share your feedback with her. 😊🚗

March 29, 2025

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Dealership is lovely since the remodel. The service department was prompt and efficient. Very nice that a loaner was offered, although not needed. More

by HORSEMOM77
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Recommend Dealer
Yes
Mar 31, 2025

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the remodel and had a great experience with our service department. We appreciate your kind words and look forward to your next visit!

March 22, 2025

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Employee Rating

Gavin would benefits from increased communication, knowledge of processes and cars, and adequate follow through. The mentioned impedes Gavin’s ability to extend exceptional customer service. More

by denardday
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Kalagher

Mar 31, 2025

Tulsa Hyundai responded

Thank you for sharing your feedback, Denard. We appreciate your insights regarding communication, knowledge of processes, and follow-through. We will use this information to coach Gavin and value your input as it helps us enhance the overall customer experience moving forward.

March 21, 2025

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Employee Rating

They did a good job with the diagnostic on my car and fixing it and now it does run better and they washed it More

by angelak0
Recommend Dealer
Yes
Mar 24, 2025

Tulsa Hyundai responded

Thank you, angelak0! We're happy to hear your car is running better and that you appreciated the service. We appreciate your feedback!

March 15, 2025

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It was a good experience and everyone was very kind. Thanks for everything you have done! More

by gabbyfields03
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Recommend Dealer
Yes
Mar 17, 2025

Tulsa Hyundai responded

Thank you, Gabby! We're so glad you had a great experience. We appreciate your kind words and are happy we could help! 😊

March 14, 2025

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Employee Rating

Kasey was very professional, helpful and courteous. She met me when I pulled up to drop it off and made sure all of the work was performed. The drop-off area and office area were very clean. More

by cbshiev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Tulsa Hyundai responded

Thank you for your feedback! We're glad Kasey provided you with professional and courteous service. We appreciate your support! 🚗✨

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