Kasey Collins
Kasey Collins at Tulsa Hyundai
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Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.6
78 Reviews

Dealership Experience

1 yr, 3 mos

4.6

78 Reviews

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78 Reviews of Kasey Collins

February 21, 2025

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Horrible on car loaner service , a rock hit windshield, my fault NO ACT OF NATURE! More

by PebblesMccrary
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: GARY RUTH, Megan Barham

February 19, 2025

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I would love to look forward to a service which can be a bit faster. More

by spotturi91
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Recommend Dealer
Yes
Feb 21, 2025

Tulsa Hyundai responded

Thank you for your feedback! We appreciate your patience and will work on making our service faster while maintaining quality. We hope to exceed your expectations next time!

February 15, 2025

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I didn’t like the fact that they told me I needed a alignment on my vehicle when it only had 6000 miles and then after they put it on the rack, they said it didn’t need one. Getting mixed messages. I d More

by K_GOODSON
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Tulsa Hyundai responded

We appreciate your feedback, K. Goodson. We're sorry for any confusion regarding the alignment and understand how that could be frustrating. We're glad you found the concierge service helpful and your visit efficient. If you're still unsure about the console cluster, we'd be happy to take another look—just let us know how we can help! 🚗

February 12, 2025

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Something that wasn’t my fault, I end up paying two deductibles! Not HAPPY!!!!!!!!!’nn!!!!!!! More

by PebblesMccrary
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH

Feb 13, 2025

Tulsa Hyundai responded

We’re sorry to hear about your frustration, Pebbles. If there’s anything we can do to help or clarify the situation, please reach out—we’d love the chance to assist.

February 11, 2025

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Everyone was so attentive and helpful! I was trying to get out of town and they took care of me quickly and fixed my problem. More

by david.belcher
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Recommend Dealer
Yes
Feb 11, 2025

Tulsa Hyundai responded

Thank you, David! We're glad to hear our team was able to assist you quickly and get you back on the road. We appreciate your kind words!

February 09, 2025

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The guy that helped us was super friendly and professional. We enjoyed our experience and look forward to our next visit. More

by matt.brewer12
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Recommend Dealer
Yes
Feb 11, 2025

Tulsa Hyundai responded

Thank you, Matt! We're thrilled to hear you had a great experience and enjoyed working with our team. We look forward to your next visit!

February 08, 2025

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Dealership is very clean and all are friendly. Love the fact that I can watch them change my engine oil. More

by banfield.ashley84
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Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson

Feb 11, 2025

Tulsa Hyundai responded

Thank you, Ashley! We're glad you had a great experience and appreciated the transparency of watching your oil change. We look forward to serving you again!

February 05, 2025

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Kasey was wonderful, took great care of me even while she was dealing with not so understanding people. Dusty was also wonderful and took very good care of my baby! More

by dperry74464
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Recommend Dealer
Yes
Feb 05, 2025

Tulsa Hyundai responded

Thank you for your kind words! We're so glad Kasey and Dusty were able to take great care of you and your vehicle. We appreciate your feedback and trust in our team!

February 02, 2025

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Always great service, honest workers, and clean facilities! Very professional staff with great communication, explaining parts, and work needed or recommended. So happy to be part of the Hyundai fa More

by megpinasco
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Recommend Dealer
Yes
Feb 03, 2025

Tulsa Hyundai responded

Thank you for your wonderful feedback! We're so glad you feel at home with the Hyundai family and that our team continues to provide great service. Enjoy your Santa Fe, and we look forward to serving you again!

February 02, 2025

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They had my car for over a year. And still couldn’t fix it. I could no longer afford two car payments and had to let the Hyundai go to repo. I can’t believe they still want me to giv More

by Big6
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Recommend Dealer
No
Feb 11, 2025

Tulsa Hyundai responded

We are truly sorry to hear about your experience, and we understand your frustration. This is not the level of service we aim to provide, and we sincerely apologize for the difficulties you've faced. If you would like to discuss this further, please reach out to us directly, and we’ll do our best to address your concerns.

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