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Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
463 Reviews
4.7

463 Reviews

Write a Review

463 Reviews of Kasey Boysaw

May 13, 2025

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Employee Rating

It would be nice if you could get the car wash fixed like we were promised More

by mikey.k51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 13, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

May 13, 2025

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Toyota of Rockwall is without a doubt the best Toyota dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their servic More

by ammar_inayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 13, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 09, 2025

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It s nice how easy to make appointments and how helpful people who work there. More

by mercy1813
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 09, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 09, 2025

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The staff was friendly, but the service was disappointing. The bumper cover was scratched, the alignment still pulls to the side, and they couldn’t provide any paperwork when asked. Definitely More

by fvictor.3066
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 05, 2025

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Employee Rating

The service department is well organized. Wait time for completion of the repairs or service I needed is always minimal. The dealership checks on those waiting to see if thet need anything. I More

by zoeaholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 05, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2025

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Employee Rating

Very welcoming and efficient service staff and department. Kept me informed each step of the way. More

by j9hack
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 30, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 29, 2025

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Employee Rating

Toyota of Rockwall provides excellent service as always. Very courteous and kept me informed during the entire service call. More

by tgmoore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 29, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 28, 2025

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Great service Great people easy to communicate with and understand what your car needs and when More

by andysracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 28, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

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They start when I arrived,changed the oil in half an hour,good job!cleaning rest area. More

by goodmindgoodfind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2025

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Employee Rating

In and out service. Great service and quality people. Willing to return again for next service More

by dptdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 25, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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