Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
418 Reviews
4.7

418 Reviews

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419 Reviews of Kasey Boysaw

February 19, 2025

Dealership Rating
Employee Rating

The service department was professional, quick and knowledgeable. We were very impressed with the communication updates and speed at which the repairs were made. More

by j.vertucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
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We have used this dealership for several years and are always pleased with the service and friendly, knowledgeable employees. More

by dgunter75169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 18, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 18, 2025

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Employee Rating

Always prompt and accomodatng and thorough. Tried others, but will drive the extra mile to Rockwall More

by Kmorg1957
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

February 16, 2025

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Very comfortable, nice and clean dealership and waiting area. Amenities and restrooms readily available to us. More

by Tracierobinson73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 16, 2025

Toyota of Rockwall responded

Tracie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2025

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They did a great job during my visit, I really appreciated the communication and text alerts More

by Tinapadilla8
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 17, 2025

Toyota of Rockwall responded

Thanks, Tina, for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 13, 2025

Dealership Rating
Employee Rating

Kasey Boysaw Is very responsive, helpful, friendly, goes beyond to do more and if she doesn’t know the answer, she will find out. More

by anaevelyn02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Kaysey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2025

Dealership Rating
Employee Rating

Everyone I had contact with were very courteous. The service advisor was prompt and notified me by text and call of the finding and the repairs. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Feb 12, 2025

Toyota of Rockwall responded

It's great to hear that Kasey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

February 12, 2025

Dealership Rating
Employee Rating

While the Service Rep was doing his job the policies of the Dealership are questionable. I bought a car there, a new battery with an 84month warrantee was installed in the car just before I bought it. Th More

by vern.ameen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, Vern, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 09, 2025

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Employee Rating

My experience was exceptional. I was in a hurry and he saw that I didn’t wait very long. More

by bebedash85
Recommend Dealer
Yes
Feb 10, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 08, 2025

Dealership Rating
Employee Rating

Sales person said they do not accept trade ins for a new vehicle when the car is old. There is a sign in front of the dealership that says they do. More

by hgillie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Wade

Feb 08, 2025

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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