Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
385 Reviews
4.7

385 Reviews

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385 Reviews of Kasey Boysaw

December 30, 2024

Dealership Rating
Employee Rating

Highly recommend Rockwall Toyota, they go above and beyond to take care of you. They are a trusted dealership, I’ll def continue to use and recommend others as well. More

by dennis.127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 02, 2025

Toyota of Rockwall responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

December 25, 2024

Dealership Rating
Employee Rating

I was impressed by the friendly and thorough customer service that I received on my visit for services. More

by ronnie.e.randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 29, 2024

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 24, 2024

Dealership Rating
Employee Rating

Much better this time. Time in and out 1 hour. We were kept well informed. More

by sspreacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 29, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2024

Dealership Rating
Employee Rating

it was very good experience and good customer service; car was handled with care and problem was resolved More

by BrianDavis_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Toyota of Rockwall responded

Brian, thank you for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 22, 2024

Dealership Rating
Employee Rating

Kasey provides great customer service. Always attentive and provides that personal touch that makes driving out of the way worth it. More

by T Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Kasey here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 21, 2024

Dealership Rating
Employee Rating

Wonderful atmosphere, clean, and very pleasant personnel. Looking forward to doing business in the future. More

by cubdad1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OMAR MENDIAS

Dec 22, 2024

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

December 20, 2024

Dealership Rating
Employee Rating

Everyone was very friendly to me and explained things so I could understand the process. More

by kwright94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN JOHNSON

Dec 22, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2024

Dealership Rating
Employee Rating

So when I showed up the service advisor eventually came out after I sat there for awhile. It seems that the service advisors are hesitant to come out. She then asked if I was waiting and I said yes. She More

by emurray526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 18, 2024

Dealership Rating
Employee Rating

Service was done including most of the service bulletins except for one. This was because they didn’t have the part in stock. More

by kbilde01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 18, 2024

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 15, 2024

Dealership Rating
Employee Rating

Excellent service and greeted well and service was done within one hour. Recommend this service center! More

by vrdsouza79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 16, 2024

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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