Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
433 Reviews
4.7

433 Reviews

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433 Reviews of Kasey Boysaw

March 12, 2025

Dealership Rating
Employee Rating

I was told up front how long it would take to service my vehicle. my experience was with this dealership was pleasant. More

by NIMCHIE.ALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 12, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 08, 2025

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Employee Rating

Great personnel, short waiting time, very knowledgeable, I am always returning to this dealership to have my car serviced, More

by giannifontanot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 09, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Gianni, and for taking the time to leave us this wonderful feedback!

March 05, 2025

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Very good work done in a timely manner. Appreciated the clear communications and notification of other work needed. More

by MCWIN527
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 04, 2025

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Employee Rating

They modified my oil pan back in November 2024 without my authorization. Now it leaks and they are not standing behind their 12 month 12k mile labor warranty. More

by Markdouglascunninghamthe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel , Christian

Mar 08, 2025

Toyota of Rockwall responded

Mark, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 04, 2025

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Very good work. Great freindly team timeliness. Shuttle sevice. Custo.er service was good. Quick work More

by Varughesesheela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 04, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 04, 2025

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Helpful, clear communication, and prompt. Every visit has gone exactly as hoped and expected thus far— from purchase to service and the receipt of documents. I look forward to what’s to come! More

by leisure-emojis-1o
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN JOHNSON

Mar 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kasey met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 03, 2025

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Employee Rating

Everyone is super nice and provides excellent service! They make sure you anre comfortable and provide bottled water annd coffee and food truck! Prices are not so bad either! I got a quote on the tires I More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Ken Martin , Simone

Mar 04, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Happy we could provide such a wonderful experience!

February 27, 2025

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Employee Rating

We bought our Highlander several years ago. TOR keeps our Highlander in tip top shape where you always feel safe and depend on it to get you anywhere. They also alert us to future service to ta More

by W.HALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 27, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2025

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Employee Rating

They are providing excellent services to me so far. I appreciate it. Always following up. More

by Benny
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 27, 2025

Toyota of Rockwall responded

Thank you, Benny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 26, 2025

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Employee Rating

This dealership is the best place to get or have a car serviced in Rockwall. I have bought 4 vehicles from them and because I am a Uber, Lyft and rideshare driver have had my car serviced there almost ev More

by rvbdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Feb 26, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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