Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
360 Reviews
4.7

360 Reviews

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360 Reviews of Kasey Boysaw

November 18, 2024

Dealership Rating
Employee Rating

Everyone there is very helpful and eager to assist the customers. I really enjoy going there. More

by moncianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 17, 2024

Dealership Rating
Employee Rating

Thank you very much. Went above & beyond to help us. Cared and helped a lot More

by kudkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 18, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 17, 2024

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Great service as always thank you gentlemen! Appreciate all the staff for the hard work in customer service. More

by lynnmar2212
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 18, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2024

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Employee Rating

This dealership is wonderful! Very attentive and explained everything well, and very thoroughly. I will come back for my next car! More

by Jonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Toyota of Rockwall responded

Thank you, Jonna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 15, 2024

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Employee Rating

Primo is awesome. He loves my kid and he's a very patient salesman. We never felt rush and he made time to outline all our options and as a result we are avery happy b More

by Efren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Toyota of Rockwall responded

Hi Efren: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2024

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Quick, clear and precise service. Not too prompt when I came in , but overall good service. More

by PAMELAOSAGIEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 14, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2024

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Employee Rating

Service Ddpartment employees are very professional and handled my servicing and repairs with courtesy and promptness!! More

by ggoodyearcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 14, 2024

Toyota of Rockwall responded

Quality customer service is always our number one priority, and we're happy to hear that our service department met your expectations. Thank you for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 10, 2024

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Employee Rating

They are good but forgot to top up my wiper fluid like they said they would and the packages sold to me are not what I was told and sold at the time of purchase. More

by n.gallegos.16312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 11, 2024

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 08, 2024

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Employee Rating

Always very professional and courteous They have great people and my service is all ways excellent More

by rterrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Toyota of Rockwall responded

Thank you so much for your great review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2024

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Employee Rating

Love our Prius' 56-63 mph The tire light came on. .. I pulled in NO appt.. Toyota pulled my car in., put Nitrogen in my tire. Off I went with a warm, fresher baked cookie too! Ty Jessica R.0 More

by robisonprincess
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Cesar Martinez, The cookie baker! Thanks!

Nov 10, 2024

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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