Karlea Cook
Karlea Cook at City Automall Ford
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Karlea Cook

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City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Karlea Cook

June 07, 2024

Dealership Rating
Employee Rating

Our salesman Zachary Ott was very nice and professional. He answered all of our questions and concerns not only in person but also through calls and texting. Would highly recommend. More

by CLHOLLOPETER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2023

Dealership Rating
Employee Rating

City Ford service department is the best around the area. Great communication, friendly staff, and clean parts and service area. More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2023

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2023

Dealership Rating
Employee Rating

The entire City Automall Ford team were knowledgeable and a friendly staff. They handled my purchase of a new Bronco Sport in a courteous and efficient manner. More

by Jaybird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Nick Castillo, David Dau , Joe Payton, Charles Smith

Dec 06, 2023

City Automall Ford responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2023

Dealership Rating
Employee Rating

This is the second vehicle that we bought from Zachary Ott at city Automall. I would highly recommend City Auto for any of your vehicle purchases or service needs. Everyone is always very professional. Za More

by btbowes73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2023

Dealership Rating
Employee Rating

Great experience from start to finish. Zach Ott is my Ford plug and this guy is a pro. Look forward to buying many more from him and City Ford. My truck is sweet but the service I received More

by alexdeme32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2023

Dealership Rating
Employee Rating

Happy, so far with the sound of his truck. Just wish the Scheduling Clerk would have listened when I said the FORD SIDE! More

by SHERYLEAULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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