Karl Christ | Page 31

Karl was courteous, communicated clearly every step of the way, and assistance with transportation locally was really helpful for me so I didn’t have to wait at the dealership the whole day. the way, and assistance with transportation locally was really helpful for me so I didn’t have to wait at the dealership the whole day. More

by Waban Verified Customer Verified Customer

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Drew helps me with the alignment Service quite well . Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! More

by LINSUN305 Verified Customer Verified Customer

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I needed help right away and the team responded quickly and professionally. Thank you to all involved. and professionally. Thank you to all involved. More

by DAVID.DIPASQUALE Verified Customer Verified Customer

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Karl was great at communicating about service bottlenecks for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. More

by Lar Mul Verified Customer Verified Customer

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Drew is awesome! He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. More

by nettiemac26 Verified Customer Verified Customer

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After buying a 2020 Jetta at the Wellesley dealership, several days later the steering wheel locked. Karl and service team, did everything they could to get the new parts and the car back on the road--fas several days later the steering wheel locked. Karl and service team, did everything they could to get the new parts and the car back on the road--faster than it seemed possible initially. Quick loaner car availability. Great communication. Much appreciated. More

by Marilyn Verified Customer Verified Customer

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I had to call after 3 months to see if the part you needed to order had come in. You should have called when it arrived and didn't. Then you scheduled an appointment which you then cancelled and delaye needed to order had come in. You should have called when it arrived and didn't. Then you scheduled an appointment which you then cancelled and delayed three weeks. The problem was not fixed after a day and a half because it needed a part you didn't have in stock. It's now back ordered, another 5-6 week delay. More

by gmotley Verified Customer Verified Customer

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Prompt communication and service. I appreciated that all the information was given ahead of time. I appreciated that all the information was given ahead of time. More

by anap Verified Customer Verified Customer

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Excellent and quick service. Very friendly and professional. Thank you Karl and the VW team! Very friendly and professional. Thank you Karl and the VW team! More

by BES11812 Verified Customer Verified Customer

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Excellent service, thanks again Karl. Car was in for service, work was done well and in very short time. Car was in for service, work was done well and in very short time. More

by billc508 Verified Customer Verified Customer

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