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English56 Reviews of Karina Gomez
Verified Customer
April 08, 2025
The appointment and communication were great as well promptly completed service. The price for oil change and tire rotation of $150 was excessive. I will probably not get my oil change and tire rotation promptly completed service. The price for oil change and tire rotation of $150 was excessive. I will probably not get my oil change and tire rotation at this dealership again. More
by pnjreinke
April 03, 2025
Great experience at Val Ward Cadillac. From the service rep to the techs everyone was friendly and thorough in providing services and updating me on my vehicle’s status. As always, very sa From the service rep to the techs everyone was friendly and thorough in providing services and updating me on my vehicle’s status. As always, very satisfied with the dealership. More
by phufnagel
March 29, 2025
The service personnel were knowledgeable and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and that it would be ready by end of day. Great customer service! More
by LAHRIE
Other Employees Tagged: Dave McKinney
March 28, 2025
I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I didn’t have any coupons with me so I didn’t get any discounts but overall I’m pleased. Hopefully I will not need any new repairs done in a while More
by CHEFHARRIS
Other Employees Tagged: Jane Flesch, Dave McKinney, Jamie Martin
March 27, 2025
Engine won"t turn off when I stop (ever) I was told there was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a test drive to check out why it doesn't work. I left feeling that they didn't care . More
by WHIPPLEINPARADISE
March 14, 2025
Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. clientes, me siento en familia cuando estoy ahi. More
by havamex
Other Employees Tagged: Julio Martinez, Dave McKinney
February 22, 2025
Nice lounge. The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that problem in short order with a replacement part on inventory. More
by rohm13
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