Kari Scherer

The dealer is a solid hour and ten minutes from my house but I am happy to make the drive. Everybody I met greeted me with a smile. Everything is clean and inviting from the showroom to the customer lounge but I am happy to make the drive. Everybody I met greeted me with a smile. Everything is clean and inviting from the showroom to the customer lounge to the service center. Everyone treated me with kindness and respect. When it’s time for me to service my vehicle I will always bring it back to Akron-Canton Lexus More

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I recently purchased a new vehicle and had the absolute pleasure of working with Kari. She was extremely professional, knowledgeable, transparent and so patient with me. She was able to answer all my quest pleasure of working with Kari. She was extremely professional, knowledgeable, transparent and so patient with me. She was able to answer all my questions and never made me feel pressured. Lexus of Akron Canton never disappoints! More

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The dealership was inviting and Kari was extremely helpful throughout the whole process. Thank you Kari! helpful throughout the whole process. Thank you Kari! More

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Kari, our sales representative, was outstanding. She was a joy to work with. We explained what we did and did not want in our potential new SUV. Kari, listened attentively and looked up the inventor She was a joy to work with. We explained what we did and did not want in our potential new SUV. Kari, listened attentively and looked up the inventory based on the info we provided. She selected the perfect SUV. We never felt rushed and everything regarding our new SUV was gone over with us. Veronica, the Finance Manager, we worked with was very knowledgeable and explained all our options very clearly. Veronica was a pleasure to work with. Justin, not sure his title but I’d call him the tech genius. He went through all the fancy technology and made sure we knew how to access and use. He was a joy to work with. The day we picked up our SUV was very fun. Kari took us to the pick up area in the garage. Our vehicle was covered up with a black cloth and several sales people were there and clapped when we came to see our new vehicle. They took pictures as they unveiled it - this was very cool. Lexus is a great dealership to work with. We never felt any pressure and everyone we encountered at the dealership was kind and friendly More

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I had an outstanding experience purchasing my Certified Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my two-hour drive from Pittsburgh. The process was transparent, with no hidden fees, and I appreciated the dealership’s no-pressure approach—free of pushy sales tactics or forced financing. I completed the transaction seamlessly with a cash wire transfer. The vehicle was in pristine condition, looking and driving like new with no issues. Kari demonstrated remarkable professionalism and deep expertise in Lexus vehicles, thoroughly explaining their features and functionality. The dealership itself was impressive, offering a welcoming lounge with a coffee station, a saltwater fish tank, and private mini offices for a comfortable customer experience. I highly recommend Kari and Lexus of Akron-Canton for an exceptional car-buying experience. More

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Great experience! First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family. First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family. More

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Kari Scherer is my salesperson. This is my second Lexus purchased from her. She is the only person I will ever deal with regarding the Lexus brand. Very knowledgeable about the Lexu This is my second Lexus purchased from her. She is the only person I will ever deal with regarding the Lexus brand. Very knowledgeable about the Lexus product. She made purchasing the brand easy and quick. More

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The service was great and they were very efficient with getting the job completed. The loaner care was option was also a great option with my schedule. getting the job completed. The loaner care was option was also a great option with my schedule. More

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They were kind and courteous. Showed me the new features that I didn't have on my other LEXUS. Gave me snacks and water. They let me have my mini poodle who went around and Showed me the new features that I didn't have on my other LEXUS. Gave me snacks and water. They let me have my mini poodle who went around and greeted everyone including other customers . More

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We had an exceptional experience at Akron Lexus! From the moment we walked in the staff was welcoming and attentive. Kari Scherer and the entire team, took the time to understand our needs, guiding From the moment we walked in the staff was welcoming and attentive. Kari Scherer and the entire team, took the time to understand our needs, guiding us to the perfect vehicle. Their customer service is top-notch, making the entire process seamless and enjoyable. We love feeling valued and confident in our purchase. We highly recommend Akron of Lexus for anyone seeking a great car buying experience! More

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