Sales team is terrible, all the way up to the managers
and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h
and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because he’s a fruit
Pompous greedy group of swine that rip off everyone they somehow sell vehicles too, and somehow sleep at night and even manage to live with themselves
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by ScreenName1
Verified Customer
Verified Customer
Service Price Transparency
Kara is always great and I request her every time i need
to come in.
to come in.
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by DREWHENSON
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Great service, great service advisor, quick and
efficient. Couldn’t ask for better service will be back
efficient. Couldn’t ask for better service will be back
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by TONYACLK15
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!
There were several customers and it took a little bit
longer than usual but other than that it was good
longer than usual but other than that it was good
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by ANDYMBUTLER51
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Brian always goes above & beyond expectations.
He is very polite and does his best to explain things clearly
He is very polite and does his best to explain things clearly
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by METAWALKHERMES
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Jerry is by far one of the best service advisors I've
ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work.
ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work.
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by John A
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Shottenkirk Ford Jasper responded
John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Kara is nice, courteous, efficient and polite.
I did not interact with Mr. Rogers during this visit.
I called after Lunchtime to schedule battery replacement. The Service Department repla
I did not interact with Mr. Rogers during this visit.
I called after Lunchtime to schedule battery replacement. The Service Department replaced my battery by 3:30. I was pleasantly surprised I could get the battery replaced the same afternoon that I called.
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by HAYE00310
Verified Customer
Verified Customer
Oct 24, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Very helpful to me.
I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks
I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks
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by JLSCHWENK
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I worked with Kara.
She's friendly and great to deal with. She communicated well and explained everything.
She's friendly and great to deal with. She communicated well and explained everything.
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by atki0787
Service Price Transparency
Oct 21, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Kara was very helpful and communicated very well the
whole time my car was there.
whole time my car was there.
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by CONTACT26
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!