Great to work with.
Kara kept us updated as needed.
They did a good job on repsirs
Kara kept us updated as needed.
They did a good job on repsirs
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by cparkek
Service Price Transparency
Kara is the best service representative
I always ask
for hee. Very nice and let's know of any problems
for hee. Very nice and let's know of any problems
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by jwhite3775
Service Price Transparency
Sep 05, 2025 -
Shottenkirk Ford Jasper responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
New tires - quick drop off and they brought my truck to
my house when done. Perfect.
my house when done. Perfect.
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by allen
Service Price Transparency
Aug 27, 2025 -
Shottenkirk Ford Jasper responded
Allen, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I recently had my vehicle’s cooling system flushed here,
and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patie
and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process.
Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows.
Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem.
Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer!
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by Irina Gvozdenko
Service Price Transparency
Aug 25, 2025 -
Shottenkirk Ford Jasper responded
Thanks for sharing about your experience with Shottenkirk Ford Jasper. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
My service advisor Karen was great.
I was waiting and it only took a short time for oil change - cabin filter and inspection. Needed new tires and got a very good price on them. Going
I was waiting and it only took a short time for oil change - cabin filter and inspection. Needed new tires and got a very good price on them. Going back to have them installed. Only problem was making appointment was through a call center who told me there were no appointments available and dealership would call but they never told dealership. Had to use web based appointment system.
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by allen
Service Price Transparency
Aug 22, 2025 -
Shottenkirk Ford Jasper responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Jasper!
We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Good service and review of vehicle.
Kara as a service advisor rocks! Fair pricing also.
Kara as a service advisor rocks! Fair pricing also.
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by PopPop
Service Price Transparency
Aug 16, 2025 -
Shottenkirk Ford Jasper responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Jasper, we look forward to having you as a valued customer for many years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Kara is the Best.
She kept me informed daily on the progress of my repair. Kara Worked with my warranty company to get the job completed.
She kept me informed daily on the progress of my repair. Kara Worked with my warranty company to get the job completed.
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by bmullins5
Service Price Transparency
Aug 11, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Make you feel like family!
Very thorough! Only place I have had my car services
Very thorough! Only place I have had my car services
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by flygirlham
Service Price Transparency
Aug 08, 2025 -
Shottenkirk Ford Jasper responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Jasper to be a positive one. Please don't hesitate to reach out if you need anything else.
Arrived early for my appointment
Service department was
a little busy everyone was with customers but Kara did acknowledge me and another service writer took care of some of the paperwork until my service
a little busy everyone was with customers but Kara did acknowledge me and another service writer took care of some of the paperwork until my service advisor was able to get to me Great team work on everyone s part
Very satisfied
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by vinson1954
Service Price Transparency
Aug 05, 2025 -
Shottenkirk Ford Jasper responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Ford Jasper.
The service team is always nice and helpful.
Kara always has an answer to your question or problem. Thanks again
Kara always has an answer to your question or problem. Thanks again
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by Super Dave Davis
Service Price Transparency
Jul 25, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!