Kanoa Chang | Page 35

75% good service I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil chan I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil change. The employees should communicate with each other in what they told the customer so they don’t confuse and frustrate the customer in what to do. One employee said I could leave the car in the entry way near the office. Another said I would have to move the car and the 3rd person said I could park it where the other cars that were to be serviced were. To make things more complicated, there was a food truck parked in the driveway so that added to the confusion. Other than that, I had good customer service and I really like the free car wash. More

by ZENALIN85 Verified Customer Verified Customer

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Quick Repair Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we h Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we had known and had our other cars worked on for years. When we received the phone call at home that the starter needed replacement my wife and I were concerned because we were scheduled to fly out for our vacation on the following day. We didn't mention this to anyone in the repair department. We were relieved to hear that they would finish the repair that afternoon. Sure enough it was fixed and the CRV was ready as promised ensuring that we did not have to make any changes to our plans. More

by MAKAMINE Verified Customer Verified Customer

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Great and quick service Very thorough and quick service. Reasonable price. Knowledgeable staff. Kanoa is very helpful and accommodating and would go back again for service Very thorough and quick service. Reasonable price. Knowledgeable staff. Kanoa is very helpful and accommodating and would go back again for service from Honda Windward. More

by KEALII.KANE Verified Customer Verified Customer

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Awesome! The Honda Windward Service Department is always very friendly and helpful. Anna is new to the service department and her name is not listed below, b The Honda Windward Service Department is always very friendly and helpful. Anna is new to the service department and her name is not listed below, but she was my main point of contact. Anna provided awesome service! More

by TM Verified Customer Verified Customer

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They where fast efficient, friendly, helpful , courteous, an Thanks for making sure first maintenance went well appreciate all that you do to help me and my car be in good working order. Kainoa made sure got the Thanks for making sure first maintenance went well appreciate all that you do to help me and my car be in good working order. Kainoa made sure got the appointment in timely matter and made sure I was taken care of . Thanks for best service I ever experience .Thanks Honda windward for good employee like Kanoa!!! More

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Great Service Kanoa helped me through a service problem with a quick, efficient, diagnosis, finding that the repair would be far easier, and less costly than I had Kanoa helped me through a service problem with a quick, efficient, diagnosis, finding that the repair would be far easier, and less costly than I had imagined. I spoke to two other places first, and neither one compared. Call me a very happy customer who will not only return, but will tell everybody. More

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Great service First maintenance service for my 2018 Accord and it went great. As busy as the express service dept. was, they took the time to guide me where to park First maintenance service for my 2018 Accord and it went great. As busy as the express service dept. was, they took the time to guide me where to park, directed me to the office and within 35 mins I was back out the door and in my car. Friendly and service-oriented staff. More

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