Kamarie Jones

JR took good care of us since the moment we started looking for the perfect fit. He ended up finding the perfect car for me! looking for the perfect fit. He ended up finding the perfect car for me! More

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This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25 Verified Customer Verified Customer

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always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) and staff cant wait for the new Kia store to come :) More

by Kristen Verified Customer Verified Customer

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We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima has a smaller Forte engine (something we weren't told when buying). The car is under warranty and it felt like the Service team was overwhelmed with work and was avoiding dealing with the issues. More

by SHERIDANCLAN6 Verified Customer Verified Customer

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Dealership needs an updating visually, hard to tell who works there or are visitors or customers. works there or are visitors or customers. More

by WWASIEL Verified Customer Verified Customer

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Friendly people pleasant to work with from chosing a vehicle, ordering being kept informed. The finance manager was great. The delivery preocess was exceptional. Thanks to to all vehicle, ordering being kept informed. The finance manager was great. The delivery preocess was exceptional. Thanks to to all More

by THUMB3516 Verified Customer Verified Customer

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Recommendation wise the answer is maybe rather than No. I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of such warranties. Two extended warranties which cost 3800.00 were slid in against my wishing. Although the deception pissed me the warranties likely will prove to be beneficial in the long run. The most costly was the wrap warranty that was nearly 3200 basically takes my Kia manufacturer warranties from 3yr, 5yr, and 10yr to 10, 10, and 10 years. Also, Kia’s comes with 3 year roadside service is now 7yrs. The second warranty covers the key fobs, tires, rims, and windshield which is a good investment. More

by DEONSAMS1 Verified Customer Verified Customer

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Great selection of cars and trim levels, helpful service - explained features and financing, all resulted in two very pleased customers! - explained features and financing, all resulted in two very pleased customers! More

by MROCK239 Verified Customer Verified Customer

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Excellent experience Sale people knowledgeable. Great delivery experience. On delivery All the features were explained sometimes twice. GREAT JOB Great delivery experience. On delivery All the features were explained sometimes twice. GREAT JOB More

by THUMB3516 Verified Customer Verified Customer

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I had some issues previously with Schaumburg Kia. They had bombarded me about my wife's car for a trade in to only get super low balled on the deal. This experience was completely different and much They had bombarded me about my wife's car for a trade in to only get super low balled on the deal. This experience was completely different and much better. More

by SLUNDRY13 Verified Customer Verified Customer

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