160 Reviews
Write a Review160 Reviews of Kaleb Chadwell
December 31, 2024
They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! my suv was good the buying process was good and smooth and easy as well! More
Other Employees Tagged: Sean Opersteny, Kohl Young, Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber, Jimmy Kirby
December 29, 2024
Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks Everything was done in a timely manner, and service was very friendly! Thanks More
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber
December 29, 2024
Very professional friendly service and willing to answer your questions great service and professional friendly your questions great service and professional friendly More
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber
December 29, 2024
The customer service was terrible. There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answ There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answered the phone. Another family member called and got answers before I even did. I had to go to the dealership twice to ask about my car and they looked at my like I was talking nonsense. When I asked about a loaner car they stated they only did rentals and that it was a month long wait list. When I asked to talk to the manager, Stephanie stated that he was not there and that she would get a hold of another manager but never got one and left. I was told to come the following morning to speak to the manager. I got upset because it could’ve been a phone call conversation. I had to Uber 30 mins for them to tell me they could not help me. Overall, BIG STAR HYUNDAI is terrible at communicating with their clients. More
Other Employees Tagged: Juan Vasquez, Steffy Hernandez
December 23, 2024
Bryan was excellent in providing everything I needed to get my vehicle inspected, he offered great customer service!!! get my vehicle inspected, he offered great customer service!!! More
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Steffy Hernandez , Madison Hartung, zzNatalie zzDiosdado, zzBilly zzWilliams
December 22, 2024
Excellent experience as always at Big Star Hyundai. In and out as promised. Nice facility. In and out as promised. Nice facility. More
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez , zzNatalie zzDiosdado, zzBilly zzWilliams
December 19, 2024
The service department is good, but a to 6 hiur wait for an oil change and ture rotation is excessive. They need more employees to handle the volume of work. an oil change and ture rotation is excessive. They need more employees to handle the volume of work. More
Other Employees Tagged: Adrian Chapa, Juan Vasquez , zzBilly zzWilliams
December 19, 2024
This dealships h Points out what needs to be done on my vehicle . If it takes a long time will take you home and pick you up. vehicle . If it takes a long time will take you home and pick you up. More
Other Employees Tagged: Adrian Chapa
December 11, 2024
Big Star Hyundai should offer and give customers more discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. More
Other Employees Tagged: Juan Vasquez , Bryan Malave