Kaleb Chadwell
Kaleb Chadwell at Big Star Hyundai
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Kaleb Chadwell

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
172 Reviews
4.7

172 Reviews

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172 Reviews of Kaleb Chadwell

April 08, 2025

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Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
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Recommend Dealer
Yes

March 22, 2025

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Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71
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Recommend Dealer
Yes
Mar 25, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 14, 2025

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Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
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Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 04, 2025

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Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
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Recommend Dealer
Yes
Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

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Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
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Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

February 22, 2025

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My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep More

by WBENJAMIN.TX
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Feb 24, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2025

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This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! More

by 1982_ADRIAN
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez, Bryan Malave

Feb 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 31, 2025

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Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. More

by JUDOPP
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Recommend Dealer
Yes
Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

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Nick was the most amazing and respectful young man. He made sure I was knowledgeable of everything I was getting and worked my deal to my satisfaction. He didn’t stop until I was happy. All the staff w More

by ashleythomas2383
Sales Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

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Employee Rating

I have already done this review once and Don’t need to repeat it. I told you it was five star all the way More

by GENIEDCATS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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