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Kalai Mukawa
Kalai Mukawa at Honolulu GMC Cadillac

Kalai Mukawa

Sales Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.7
88 Reviews

Dealership Experience

7 yrs, 11 mos

4.7

88 Reviews

Write a Review

88 Reviews of Kalai Mukawa

June 22, 2025

Dealership Rating
Employee Rating

VERY GOOD IN SEVICE. .VERY NICE ..DOING VERY FAST BIG MAHALO TO ALL OF YOU More

by NGUYENTONY79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama, Eric Cheigh

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Jun 22, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 15, 2025

Dealership Rating
Employee Rating

Excellent customer service, timely responses, and overall a positive vibe. Very different from a typical "car salesman" vibe, just honest, hard-working people. More

by traci.l.arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang, Dante Jovenal , Sean Hamic, Ryan Gamboa, Akira Wood

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Jun 15, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 07, 2025

Dealership Rating
Employee Rating

Great Nope La la la la la La la la la la La la la la la More

by TOROW7
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa

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May 07, 2025

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2025

Dealership Rating
Employee Rating

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey, Service Department

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Mar 03, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 28, 2025

Dealership Rating
Employee Rating

Excellent service and experience. From the moment we arrived to the moment we drove off with our new vehicle it was great. The follow up has been fantastic as well More

by ZAK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

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Mar 01, 2025

Honolulu GMC Cadillac responded

We're delighted to hear about your excellent experience at Honolulu Buick GMC Cadillac! It's wonderful that everything from arrival to follow-up met your expectations. Enjoy the new vehicle, and thank you for choosing us!

February 22, 2025

Dealership Rating
Employee Rating

Excellent service, in particular from our salesman, Dante and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at expl More

by Albert
Recommend Dealer
Yes

Other Employees Tagged: Juanita Ocampo, Theresa Karas, Dante Jovenal

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Feb 23, 2025

Honolulu GMC Cadillac responded

Albert and Kit, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dante and Theresa met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

Dealership Rating
Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Theresa Karas, Jeff Huang, Eric Cheigh , Jeff Lee

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Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2025

Dealership Rating
Employee Rating

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Theresa Karas, Jeff Huang , Jeff Lee, Akira

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Jan 10, 2025

Honolulu GMC Cadillac responded

We're delighted to hear that our team at Honolulu Buick GMC Cadillac made your buying experience a memorable one for you and your family. Thank you for the kind words, and we hope you're enjoying your new vehicle!

Jan 11, 2025

Ranger2017 responded

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family!! Mahalo!!

January 10, 2025

Dealership Rating
Employee Rating

manager and one salesperson seemed honest. another salesperson didn't. hence the 3 star review More

by RANDALL.KAYA
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Dante Jovenal

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Jan 10, 2025

Honolulu GMC Cadillac responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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