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Kaitlyn Kerce
Kaitlyn Kerce at Jim Ellis Toyota of McDonough

Kaitlyn Kerce | Page 2

Assistant Service Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Kaitlyn Kerce

June 12, 2024

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I really appreciated the service at Jim Ellis Toyota. i can't wait to get back again. More

by claudychoisil303
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you appreciated the service at Jim Ellis Toyota. We look forward to welcoming you back again soon. If you need anything else in the meantime, please don't hesitate to reach out. We appreciate your support!

June 12, 2024

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Ms. Kerce is always personable and efficient in answering questions and providing the best customer service. More

by Bpalm
Recommend Dealer
Yes
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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Katie consistently provides personable and efficient service, answering your questions and delivering the best customer care. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 09, 2024

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Always a prompt, always on time, keeps me posted and updated every step of the way . More

by pwgoode01
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Service Time
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Recommend Dealer
Yes
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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

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The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Jon Carpenter, Lavar Frederick, Victoria Steinetz

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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

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They treated me with great respect, and we’re very efficient, thorough, and reasonable. I will definitely use them again! More

by Dr H
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you were treated with great respect and found our service efficient, thorough, and reasonable. We look forward to serving you again at Jim Ellis Toyota! If you need anything else or have any further comments, please don't hesitate to reach out.

June 07, 2024

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We would never recommend a different dealership! This place has been absolutely amazing! 10/10!!! More

by fishingforlife1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Dani Sao, Victoria Steinetz

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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had such an amazing experience with us! Thank you for your kind words and for choosing our dealership. Your satisfaction is our top priority, and we're thrilled to have earned your trust and recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 06, 2024

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I’ve always had very good service with parts and service needs. Katie is knowledgeable, professional and kept me informed of my vehicle status. I highly recommend this dealership. More

by 1974dat260z
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service for your parts and service needs. Katie's qualities are truly valued here, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to continuing to serve you at Jim Ellis Toyota!

June 03, 2024

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Excellent from the time that I arrived in the receiving area. Hooray for my service attendant and Jim Ellis. The feeling there is good!! More

by ERNESTAHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Steinetz

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Jun 05, 2024

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. We are glad to hear you had a great experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your time. We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

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Employee Rating

Professional and Great Service. Professional and Great Service. Professional and Great Service. Professional and Great Service. More

by Norman.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Lavar Frederick

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Jun 05, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your review! We are so glad to know we made your experience with us a 5-star one! We're looking forward to your next visit with us, come see us again soon.

June 02, 2024

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Required inspection was done in a timely manner. Kudos to the ladies in the service department. They are always more attentive and generally friendlier than the guys. More

by jimmyalbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that your required inspection was completed promptly. We're especially grateful for your kind words about the ladies in our service department. They truly appreciate your recognition of their attentiveness and friendliness. If there's anything else we can assist you with, please let us know. We look forward to serving you again at Jim Ellis Toyota!

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