Kainoa Payton

Kai was helpful and professional - he had even taken the time to respond to me on a Sunday to get as much information going as possible. AJ was great, I was able to get the car at a great price and even mor time to respond to me on a Sunday to get as much information going as possible. AJ was great, I was able to get the car at a great price and even more protection for myself and the vehicle. After the sale, I was reviewing the paperwork and was extremely unhappy because I was not fully understanding the numbers (I had my wife and kids there and a lot was going on) and out of a lack of understand wrote a poor review. AJ called me the next day and re-walked me through the numbers again and made sure I understood the actual deal I got. I have a lot of respect for that - so in turn I am changing my review. More

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By far the best experience I’ve ever had purchasing a vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! More

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My Title application which we have called about several times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on the actual net price, so this must be changed. I was also told that I must bring the old title with me. I was never given one! I won’t do business with a dealership that ignores the many phone calls and never returns the calls or takes care of the two problems I’m left with. More

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Awesome customer service! Thank you so much! I am so Grateful I came to this location. Thanks again! Thank you so much! I am so Grateful I came to this location. Thanks again! More

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Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ More

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Buying my VW Tiguan from Suntrup was the absolute best car-buying experience I've ever had! I had been shopping the VW brand for over a year, so I was happy to finally find one that I thought I might lo car-buying experience I've ever had! I had been shopping the VW brand for over a year, so I was happy to finally find one that I thought I might love. I was able to start the process at home by shopping and getting my approval online. Once I got to the dealership for my test drive appointment, Kai already had the SUV ready and waiting. While waiting for the paperwork to be prepared, which didn't take long at all, I had the chance to meet other people of the Suntrup team and they were very nice and friendly. Overall, it was just a great experience! I love my Tiguan and I'm glad that I chose Suntrup over other VW dealers! More

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Kainoa was great to work with. He made the process quick and easy for us. Our daughter is really happy with the Jetta! He made the process quick and easy for us. Our daughter is really happy with the Jetta! More

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another great experience buying the car ive been looking for! kai was awesome. i will be buying my next car from here too. for! kai was awesome. i will be buying my next car from here too. More

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Great experience felt like I was part of the family during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it More

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Great support and good range of products. I would recipe d others to go as well. I would recipe d others to go as well. More

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