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Kaina Alexis

Overview Reviews (15) Inventory (148)

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Kaina Alexis

Sales Consultant

Copeland Toyota

970 W Chestnut St
Brockton, MA 02301

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4.9

15 Reviews

Overview Reviews (15) Inventory (148)

4.9

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Kaina Alexis

March 22, 2026

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Employee Rating

Great customer service and very pleasant, i would recommend them to anyone. I had a great experience recommend them to anyone. I had a great experience More

by jtunis09

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud

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Mar 22, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We're glad to hear you had a good experience with our team. We appreciate your kind words.

March 18, 2026

Dealership Rating

Employee Rating

They see me in a timely manner. The clerks are polite and let you know what's going on with your car. The clerks are polite and let you know what's going on with your car. More

by Sweetpea

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab , Christian Ventura

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Mar 19, 2026 -

Copeland Toyota responded

Thank you for recognizing our team’s efforts to keep you informed. We appreciate your feedback about Copeland Toyota. Have a great day.

February 23, 2026

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Employee Rating

Hamilton and Joe were very polite and helpful. I don’t know what else to say. I don’t know what else to say. More

by Red

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud

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February 16, 2026

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Employee Rating

It was a pleasure doing business there everyone was super professional, it went really quick, which was surprising. And everyone was so helpful. I love my car. professional, it went really quick, which was surprising. And everyone was so helpful. I love my car. More

by Stephlyn3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud

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Feb 16, 2026 -

Copeland Toyota responded

Our team at Copeland Toyota appreciates your kind words. We're glad the process was smooth and the car is a good fit. Thank you for choosing us.

February 01, 2026

Dealership Rating

Employee Rating

Very quick Service provided me all the information that they did. I was happy with the Uber that they provided while I had to wait. they did. I was happy with the Uber that they provided while I had to wait. More

by Jonathan.m45

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

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Feb 18, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist you efficiently and provide transportation during your wait. We appreciate your feedback.

December 02, 2025

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Employee Rating

Outstanding customer service and attention to detail. Always available to discuss any issue. Facility is well run and managed. Always available to discuss any issue. Facility is well run and managed. More

by Joneill

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab , Carlos

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November 13, 2025

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Employee Rating

Great dealership,service dept is awesome have been coming here and buying new trucks for quite a years. here and buying new trucks for quite a years. More

by jack.jacobsen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

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Nov 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer of Copeland Toyota. We appreciate your continued trust in our trucks and service department. Looking forward to assisting you again.

November 09, 2025

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Employee Rating

Service is good and people are super friendly. I love how I can text to schedule an appointment and I like it that they send reminder when it’s close to getting my car serviced I love how I can text to schedule an appointment and I like it that they send reminder when it’s close to getting my car serviced More

by Cchuangier923

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud

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Nov 10, 2025 -

Copeland Toyota responded

Thank you for sharing your experience with service scheduling at Copeland Toyota. We appreciate your kind words about our team and communication process.

October 31, 2025

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Employee Rating

I’ve bought 3 cars there That says it all very few complaints Cost is always a factor complaints Cost is always a factor More

by Jmhknight

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

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Oct 31, 2025 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota multiple times. We understand cost is important and appreciate your continued trust. If you have any concerns, feel free to reach out to our team.

October 14, 2025

Dealership Rating

Employee Rating

I bought a Toyota Tacoma from Carlos Bautista. He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. Th He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. This was a great experience at a car dealership. More

by paulkowaleski04

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saied Chahoud , Carlos Bautista.

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Oct 15, 2025 -

Copeland Toyota responded

Thank you for sharing your experience at Copeland Toyota. We're glad to hear that our team made the process easy for you. Enjoy your new Toyota Tacoma.

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