Shahzad Shahab
Shahzad Shahab at Copeland Toyota

Shahzad Shahab

General Manager

Copeland Toyota

970 W Chestnut St
Brockton, MA 02301

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Shahzad Shahab

November 05, 2026

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Employee Rating

Gave a call for appointment and was approved earlier than expected. As soon I arrived was attended and waiting was a delight great comfortable room. Asked while waiting about service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2026

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team could accommodate you promptly and provide a comfortable waiting area. We appreciate your feedback at Copeland Toyota.

November 02, 2026

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Employee Rating

Purchased two cars from Copeland over the years — always a pleasant experience. Their salespeople are down-to-earth, and the service department is fair. They even helped me fix a tire issue free of charge. More

by ndissim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2026

Copeland Toyota responded

Thank you for your continued trust in Copeland Toyota. We're glad our team has been helpful with both sales and service. We appreciate your feedback.

October 01, 2026

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Employee Rating

My car was supposed to come with all weather mats. Still waiting for the one in the trunk. Customer service is lacking. No response to Text. More

by hendrigan8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud , Kaina Alexis, Dre

September 30, 2026

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Service and team were great. Will recommend to others. Left on time and waiting area was also great. Managed to get some work done while I waited. More

by iopoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team and service met your expectations at Copeland Toyota. We appreciate your recommendation.

September 30, 2026

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Employee Rating

Always a great experience, from sales to service! Would highly recommend this dealership to anyone looking for a new Toyota. More

by bcg53007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your positive feedback about our sales and service teams.

September 26, 2026

Dealership Rating
Employee Rating

Very courteous friendly staff. Quick and efficient and kept me updated on when car would be ready More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

Copeland Toyota responded

Thank you for recognizing our courteous and efficient team. We appreciate your feedback about the updates on your car's status. Copeland Toyota values your business.

September 17, 2026

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Employee Rating

Been going to Copeland for about 30 years! Never had an issue with them! Dave McCormack has been wonderful More

by gilljack46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Copeland Toyota responded

Thank you for your long-term loyalty to Copeland Toyota. We appreciate your continued trust in our team.

September 03, 2026

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Employee Rating

The people I dealt with were fantastic. They were very helpful, and attentive. I would highly recommend them to anyone looking for a car service. More

by Tkeating1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaina Alexis

Sep 03, 2026

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about our helpful and attentive team.

August 16, 2026

Dealership Rating
Employee Rating

Very professional. Txted me several times to keep me informed of status of my car. I do wish they offered free vacuuming for each customer. That would have rated you More

by careingold
Recommend Dealer
Yes

Other Employees Tagged: Do not remember names

Aug 16, 2026

Copeland Toyota responded

Thank you for recognizing our communication efforts. We appreciate your suggestion about vacuuming and your positive rating of Copeland Toyota.

August 14, 2026

Dealership Rating
Employee Rating

Great like always. Thank you . I brought the car to Copeland Toyota without appointment. They took care of me in short time . More

by saiedchahoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud , Joe, Kevin, Jon , Adam .

Aug 15, 2026

Copeland Toyota responded

Thank you for your feedback. We're glad our team could assist you promptly at Copeland Toyota. We appreciate your continued trust.

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