Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 23

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.9
295 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.9

295 Reviews

Write a Review

295 Reviews of Kacie Greico

September 05, 2021

Dealership Rating
Employee Rating

The service department is top notch. Everyone is friendly and informative. They always keep you updated and usually get things taken care of quickly! Always great service! More

by jmasters961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

Sep 06, 2021

Toyota of Scranton responded

Thank you, jmasters961, for the5 star rating of your recent service visit. We want you to have an excellent experience with regards to the services completed and length of time for service. We are happy to hear you experience went well. Take care.

September 01, 2021

Dealership Rating
Employee Rating

I took my vehicle to Toyota of Scranton for the 5000 mile maintenance and was told I needed an alignment that would cost $169.00. I took my vehicle to certified mechanic who does alignments and was told I di More

by SPROCKET0002
Customer Service
Price
Recommend Dealer
No

September 01, 2021

Dealership Rating
Employee Rating

Superlative customer service, from the young lady who greets you and gets you to a service advisor, until they deliver your repaired vehicle. Perfect experience! 100% lovely. More

by GIAIMO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Tom Kirkpatrick, james Brown, Christine Shean , Alyssa Esteras, Kevin Morrow, Edward Rewt, Bernadine Welcome

Sep 03, 2021

Toyota of Scranton responded

Thank you for the awesome review and perfect, 5 star rating. It means so much to our entire team. Take care.

August 25, 2021

Dealership Rating
Employee Rating

Service was fast, the staff was very helpful. I could not be happier. The only place and staff I would bring my car to for service!!! More

by Swaters93
Customer Service
Recommend Dealer
Yes
Aug 26, 2021

Toyota of Scranton responded

swaters93, we are honored we earned both your respect and business. Thank you. Take care.

August 16, 2021

Dealership Rating
Employee Rating

Well after selling me a Honda crv I had it 2 days before the transmission went out of it so this rating is for the service department not for the sales they fixed the transmission at no cost for me and goi More

by OWENSSHIRLEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, David Grieco

Aug 17, 2021

Toyota of Scranton responded

shirley, thank you for taking the time to tell us your story. It is unfortunate that happened just after you purchased the vehicle. The issues have been addressed by our service team. Please let us know how else we can assist. You can reach out to Mary Jo Preno, vice President of Guest Experience to further discuss this situation. You can reach Mary Jo at 570.702.8776. Have a good day. Take care.

August 12, 2021

Dealership Rating
Employee Rating

Kacie was so wonderful! Walked me through all the repairs. She checked in with me while I waited. I can’t say enough great things about her customer service. As for the cars, they are both working gr More

by TEACHNOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Toyota of Scranton responded

Teachnoel, Kacie is an asset to our service team. She works hard to provide our guests with the best service experience by updating them and answering any questions they may have at the time of service. We are thrilled to have the opportunity to service your vehicle. Thank you.

July 30, 2021

Dealership Rating
Employee Rating

Kacie was fantstic. Appt was scheduled in 1/21. There were several texts reminding of the appt and a text to call her if I had any questions. No problems More

by JMESSNER219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Toyota of Scranton responded

We love the fact all went well at your service visit with Kacie. She works very hard at providing the best in guest experience. We appreciate you taking the time to let us know about your experience. Thank you and take care.

June 22, 2021

Dealership Rating
Employee Rating

Very convenient. I waited for my car inspection and it went very quickly . Nice cafeteria to wait, More

by MMORGAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Toyota of Scranton responded

MMorgan5, we are happy to hear your service visit went well. Thank you for the 5 star rating. Take care

June 10, 2021

Dealership Rating
Employee Rating

*****Why buy anywhere else?*****Recently purchased a Pre *****Why buy anywhere else?***** Recently purchased a Pre owned Tacoma. Our product specialist, Doug S was amazing. He was quick to answer questio More

by GS430SPEED
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Doug Stahl, Richard LaRussa, Brianne Cucura , Kevin Morrow, Howard Sweeny

Jun 11, 2021

Toyota of Scranton responded

Jake, Enjoy your Tacoma. Thank you for telling the story of your recent buying experience at our dealership. Our team's focus is to provide our guests with a top notch experience, We are delighted both Doug and Howard did so!!! Thanks again. Take care.

June 02, 2021

Dealership Rating
Employee Rating

Great service, courteous employees, frequent updates, was promised an alignment that was not completed on a previous visit but service dept would not agree to it ....?that was disappointing!! More

by JACOBSMARILYN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
23
...

Dealership Inventory (168 Vehicles)

used 2026 Ford Bronco car, priced at $43,575
2026 Ford Bronco
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,647
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
used 2012 Toyota Camry car, priced at $12,419
2012 Toyota Camry
used
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $42,272
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
used 2019 Chevrolet Equinox car, priced at $14,999
2019 Chevrolet Equinox
used
Pacific Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tundra car, priced at $67,017
2026 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive