Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
248 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.8

248 Reviews

Write a Review

248 Reviews of Kacie Greico

July 29, 2025

Dealership Rating
Employee Rating

It was okay. I hate that the price on the window is not what you pay. Should tell people that it is going to cost 4-5 thousand more to get the coverage that the More

by JPW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl

Report | Print
Jul 29, 2025

Toyota of Scranton responded

JPWO, Thank you for your feedback. We’re sorry to hear that aspects of your experience did not meet your expectations. Transparency is very important to us, and we regret if there was any confusion regarding pricing or recommended coverage options. We aim to provide all the information needed to make an informed decision and would be happy to review anything further with you. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out. Your input helps us improve. Sincerely, The Guest Experience Team Toyota of Scranton

July 10, 2025

Dealership Rating
Employee Rating

Professional ,friendly people and good service. Best wishes for your and the company keep going More

by YESILOVEGOD27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Alan Aimer, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown, John Boyer, Jon Higgins, Hailee Politz

Report | Print
Jul 10, 2025

Toyota of Scranton responded

YESILOVEGOD27, Thank you for the wonderful feedback! We're happy to hear you experienced professional, friendly service during your visit. Your kind words and well wishes mean a lot to our team. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

June 19, 2025

Dealership Rating
Employee Rating

Excellent service. Friendly staff and my car was completed on time. Staff explained the results of the service. More

by sharlenewootten
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Alan Aimer, Kevin Morrow

Report | Print
Jun 19, 2025

Toyota of Scranton responded

sharlenewooten, Thank you for your kind words! We're so glad to hear that your visit was timely, the staff was friendly, and everything was clearly explained. We appreciate your trust and look forward to serving you again! Take care, The Service Team Toyota of Scranton

June 12, 2025

Dealership Rating
Employee Rating

Got an appointment fast, service was done quickly and my service advisor, Kacie, is wonderful More

by CHARLOTTEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 13, 2025

Toyota of Scranton responded

CHARLOTTEAY, Thank you for the great feedback! We’re glad we could get you in quickly and complete your service efficiently. Kacie will be thrilled to hear your kind words—she truly cares about every guest she helps. We appreciate you choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

June 11, 2025

Dealership Rating
Employee Rating

Each and every staff member was very friendly, kind and helpful !! The service center and dealership is very organized and very clean! The lounge area to wait while your service is being completed is comf More

by CAGE308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, John Boyer

Report | Print
Jun 11, 2025

Toyota of Scranton responded

CAGE308, Thank you so much for the wonderful feedback! We're thrilled to hear that our team made you feel welcomed and that you enjoyed the clean, organized atmosphere. It’s great to know the lounge and café added to your comfort—and we’re glad you enjoyed the food voucher too! We truly appreciate your kind words and look forward to your next visit! Warm regards, The Customer Experience Team Toyota of Scranton

June 10, 2025

Dealership Rating
Employee Rating

Customer service is key for me to keep returning to Toyota and recommending their product line. More

by MTKAEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2025

Toyota of Scranton responded

MTKAEB, Thank you for your kind words and continued loyalty! We're so glad to hear that our commitment to customer service keeps you coming back and recommending Toyota to others. Providing a positive experience is always our top priority, and we truly appreciate your trust in us! Warm regards, The Service Team Toyota of Scranton

June 05, 2025

Dealership Rating
Employee Rating

Great atmosphere, polite and amazing service. Even great food. I always go there to get my service done. More

by Jonathan tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 05, 2025

Toyota of Scranton responded

Hi Jonathan, Thank you so much for your kind words! We're thrilled to hear you enjoy the atmosphere, our team's service, and even the food while you're here. It's always a pleasure to have you with us, and we truly appreciate your continued loyalty. Looking forward to your next visit! Warm regards, The Service Team Toyota of Scranton

May 28, 2025

Dealership Rating
Employee Rating

The deal ship is excellent. I am very satisfied with the purchase of the extended warranty.I would definitely get another car from them. More

by TNOTCH300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Alan Aimer, Kevin Morrow

Report | Print
May 29, 2025

Toyota of Scranton responded

TNOTCH300, Thank you for your great feedback! We're so glad to hear you're satisfied with your extended warranty purchase and overall experience. It means a lot to know you'd choose us again for your next vehicle—we'll be here when you're ready! Enjoy your car and feel free to reach out anytime. Take care, Team Toyota of Scranton

May 12, 2025

Dealership Rating
Employee Rating

I have been getting service for my rav 4 for 5 years after buying it new in 2020- Kacie is the best service rep I've dealt with there hands down- period- knowledgeable- explains results of the multipoin More

by Dunmore Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
May 13, 2025

Toyota of Scranton responded

Dunmore Dan, Thank you for your loyal support over the past five years! We're thrilled to hear how much you value working with Kacie—she truly is a great part of our team. It’s wonderful to know she provides honest, knowledgeable service while keeping your best interests in mind. We appreciate your continued trust in us and your RAV4! Warm regards, The Service Team Toyota of Scranton

May 10, 2025

Dealership Rating
Employee Rating

As always they are friendly courteous and friendly. They are very quick in getting you done. More

by SAMSAD100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 13, 2025

Toyota of Scranton responded

SAMSAD100, Thank you for your kind words! We're so glad to hear that you consistently experience friendly and efficient service. We appreciate your continued trust in us and look forward to seeing you again! Warm regards, The Toyota of Scranton Team

1
2
...
25

Dealership Inventory (282 Vehicles)

used 2018 Honda CR-V car, priced at $16,574
2018 Honda CR-V
used
Red exterior
CVT
AWD
$16,574
View Details
used 2020 Honda Accord car, priced at $24,799
2020 Honda Accord
used
Red exterior
CVT
FWD
$24,799
View Details
used 2021 Toyota Tacoma car, priced at $28,799
2021 Toyota Tacoma
used
N/A exterior
6-Speed
4WD
$28,799
View Details
used 2022 Ford Maverick car, priced at $26,568
2022 Ford Maverick
used
Orange exterior
8-Speed Automatic
AWD
$26,568
View Details
used 2022 Toyota RAV4 car, priced at $29,299
2022 Toyota RAV4
used
N/A exterior
8-Speed Automatic
AWD
$29,299
View Details
used 2022 Jeep Grand Cherokee car, priced at $36,999
2022 Jeep Grand Cherokee
used
Black exterior
8-Speed Automatic
4WD
$36,999
View Details
View All Inventory