Juwan Ursal

Almost got charged $4000 extra until I showed them the ad on cars.com which they claimed was a mistake, at first, then honored it. Car delivered with incorrectly fitted wiper blades that flopped around. I wa on cars.com which they claimed was a mistake, at first, then honored it. Car delivered with incorrectly fitted wiper blades that flopped around. I was waiting to see if they'd reply to my email about the blades to post this, but they ignored it, so I just gave up and bought new wiper blades. Great car, the exact one I had been looking for but if I could have got it somewhere else I wish I would have been able to. Clean showroom but a palpable sense of underlying drama and dysfunction. Juwan was great, though. More

by wigu Verified Customer Verified Customer

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great people good understanding of the situation i was in and i got the vehicle i wanted and i got the vehicle i wanted More

by none Verified Customer Verified Customer

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Easy to chat with and he knows his vehicles Made my experience very easy. Thank you experience very easy. Thank you More

by cesidiopalmieri Verified Customer Verified Customer

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Very unorganized. First was the initial payment of $2,000 which they charged me $3,000. The initial paperwork said a different name and not sure where that name came f First was the initial payment of $2,000 which they charged me $3,000. The initial paperwork said a different name and not sure where that name came from. Took multiple phone calls to get items corrected. Asked me to come in to get car when it arrived, I asked for 1 and they said only 5 is available. Why wouldn’t you give me the options available first before making plans and needing to then adjust with 2 small kids More

by RONNIEWILLIAMS59 Verified Customer Verified Customer

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East Hartford Chevrolet worked very closely with me as my last Chevy was totaled. The insurance company had to pay it off before I could purchase the new car. The insurance company took a while for this to b last Chevy was totaled. The insurance company had to pay it off before I could purchase the new car. The insurance company took a while for this to be completed. East Hartford Chevrolet call me twice a week I would inform them other progress. I would highly recommend anyone looking for a car to purchase it through East Hartford Chevrolet. More

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Juwan was patient with us- this was a very big purchase for us. We had a lot of questions and he got us the answers we needed. He was always upbeat, with a great sense of humor. We would look for him if we for us. We had a lot of questions and he got us the answers we needed. He was always upbeat, with a great sense of humor. We would look for him if we were buying another vehicle. More

by chez-shea Verified Customer Verified Customer

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The staff is helpful and very kind, they explained everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. More

by Sydney Verified Customer Verified Customer

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I love all of the staff! They listen to understand and are very thorough in explaining everything! They give great peace of mind! They listen to understand and are very thorough in explaining everything! They give great peace of mind! More

by Djpistolpete Verified Customer Verified Customer

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Great customer service. The sales force is on the ball and very knowledgeable about the cars they sell. The sales force is on the ball and very knowledgeable about the cars they sell. More

by onecityplace Verified Customer Verified Customer

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I was in a real jam being away from home and running into issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Fr issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Frank and the team. I should mention it was 2:30 on a Friday afternoon in the summer and I didn’t have an appointment, but Frank and his manager prioritized my vehicle so that I could get an answer and still get to the next game of the tournament. I’ll be a Frank and East Hartford Chevy customer for life in return to how much they helped me out! More

by Kevin.j.williams Verified Customer Verified Customer

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