Justin Spurlock | Page 16

One of the worst dealerships in the state of Florida. I purchased a 2024 sonata Nline in March that had a messed up bumper which i made clear to the sales man before driving off of the lot. He told me se I purchased a 2024 sonata Nline in March that had a messed up bumper which i made clear to the sales man before driving off of the lot. He told me service would be able to take care of it & it was just a clip missing. That was my driver side, got that side fix after going back & forth with them for 2 months. 2 weeks after that side is fixed my passenger side starts having the same issue & now im being told its my fault & i hit something. My fiance who also has a 24 Nline is now having the same issue with his bumper as well & they are giving him the run around like no tomorrow. Its to the point to where we have thought about trading in our vehicles & going elsewhere. We have corporate involved, but be weary when buying a vehicle from here! More

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The new waiting area is very comfortable. I wish they would have had some new Genesis models in the showroom to look over while I waited for my repairs to be completed. I wish they would have had some new Genesis models in the showroom to look over while I waited for my repairs to be completed. More

by RJRAY21 Verified Customer Verified Customer

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Justin has been my advisor for more than 5 years. I respect his expertise and honesty concerning my cars. I respect his expertise and honesty concerning my cars. More

by drosenzweig1009 Verified Customer Verified Customer

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Service was completed in minimal time. Justin was was very thorough explaining what service had been done. Dealership waiting area was clean and comfortable. Will definitely recommend Hy Justin was was very thorough explaining what service had been done. Dealership waiting area was clean and comfortable. Will definitely recommend Hyundai of St Augustine. More

by WAYNESHARKEY Verified Customer Verified Customer

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We made two trips for a repair to fix trim that keeps popping of the rear passenger window. We wasn’t home 1 week and it popped off. To long of a wait for service. Just for that we were booked out 3 week popping of the rear passenger window. We wasn’t home 1 week and it popped off. To long of a wait for service. Just for that we were booked out 3 weeks and with rain it leaks down thru window. Not good More

by capt.jkmack Verified Customer Verified Customer

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The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response. They didn’t have a problem selling a vehicle and taking your money, but won’t fix their brand new 2024 issues! A joke. Next we get a 2024 Santa Fe the transmission goes after just 2 weeks, my Santa Fe has now been in the shop for over a month. There has been no communication! I have to keep calling for an update. They ordered the part and then didn’t even know they had to order more. 33 days now my car is still sitting there. More

by Jerzz17 Verified Customer Verified Customer

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Knowledgeable and personable technician who explained everything that was being performed when I brought the car in and conducted a summary at the end when the car was delivered. everything that was being performed when I brought the car in and conducted a summary at the end when the car was delivered. More

by CANESOX Verified Customer Verified Customer

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exceptional experience starting with the vehicle purchase and continuing at the service department. New location is a tremendous upgrade. and continuing at the service department. New location is a tremendous upgrade. More

by msstafla Verified Customer Verified Customer

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It was a very pleasant experience. Very friendly. Kept me up on what they were doing. Very friendly. Kept me up on what they were doing. More

by dragon_claw_76 Verified Customer Verified Customer

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I love taking my car into the New Hyundai service center EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyun EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyundai . Everytime I see someone getting into their car that’s a Hyundai I ask them have they been to the New service center yet and if they haven’t I tell them where it is and encourage them to go . More

by JOANIE5645 Verified Customer Verified Customer

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