Beautiful, comfortable environment.
The service team is friendly and helpful. Pleased with the new location
The service team is friendly and helpful. Pleased with the new location
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by Susanwimmerspc
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2024 -
Hyundai of St Augustine responded
Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
I have seen Justin for my car maintenance for years now
and have always been glad with the service he and the service department have provided. This past time, It took over two hours for a regular service
and have always been glad with the service he and the service department have provided. This past time, It took over two hours for a regular service appointment and normally the front of my car is tidied and vacuumed, but that wasn’t the case this time. I also noticed a scratch looking smear on my windshield that was not there when I came in. The rubber smear appeared to be from for instance, a brush that you would use to clean the windshield, however, just the bottom of the windshield was cleaned off, but the top half looked untouched. For an over two hour appointment just to get an oil change in a tire rotation. I would’ve expected better on their end for the condition of my car getting it back with regard to how I had got it back on all prior service appointments with a vacuumed and tidied front interior, and rinsed exterior of the car. In addition, the oil changes went up in price. Normally, I’m happy with the service, timeliness, and condition of my car after the service appointment. However, this time I was a little less satisfied with the Timeliness and condition my car was returned in compared to other service appointments and the top-notch service I had gotten used to. I never take my car anywhere besides Saint Augustine, Hyundai because I’ve always been so happy with the superior quality service. This time my experience was not up to par.
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by CHARNETT378
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Hyundai of St Augustine responded
Thank you for the candid feedback and we apologize your most recent visit didn't exceed your expectations. It is through valuable feedback like you have provided that allow the team to improve our processes and make sure we are proving quality work in a timely fashion at a competitive price. Our service manager, Joe King, would like to learn more about your experience and address your concerns personally. He can be reached at joeking@hyundaiofstaugustine.org. We sincerely appreciate your loyalty to Hyundai of St. Augustine and look forward to exceeding your expectations on your next visit.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine.
Justin is a very valuable employee.
He attends to the customers needs and explains in detail just what the particular service entails.
He attends to the customers needs and explains in detail just what the particular service entails.
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by MICALIZZ9
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
Everything was great The place was very clean and all
staff was very friendly and helpful
staff was very friendly and helpful
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by stoutlms
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
Great customer service!
I appreciate the friendly smiles from agents. The waiting room was clean and comfortable.
I appreciate the friendly smiles from agents. The waiting room was clean and comfortable.
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by 2979orloff
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
I have been a customer of Hyundai for over 12 years.
I have always received excellent service from all at the dealership.
I have always received excellent service from all at the dealership.
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by BVICKIJ
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
Justin was professional, kept me informed and was helpful
in explaining some of the features in the car .
in explaining some of the features in the car .
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by charleneawilson55
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
Staff was courteous, professional and efficient.
The place was modern and clean. Enjoyed the amenities.
The place was modern and clean. Enjoyed the amenities.
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by SON6HOUSE
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
Really efficient service and effective communication with
customers. The waiting area is quite nice too. Good experience all around.
customers. The waiting area is quite nice too. Good experience all around.
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by mlafferty54
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine
I have been a customer for ten years.
The crew is excellent, profesional and courteous.
The crew is excellent, profesional and courteous.
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by JORGEBERTRAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Hyundai of St Augustine responded
Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine