Justin Smith
Justin Smith at Capital Hyundai Of Jacksonville

Justin Smith | Page 71

Service Advisor

Capital Hyundai Of Jacksonville

2325 N Marine Blvd
Jacksonville, NC 28546

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4.8
764 Reviews
4.8

764 Reviews

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764 Reviews of Justin Smith

July 08, 2023

Dealership Rating
Employee Rating

Trustworthy and honest service representatives. They are up front about wait times and do their best to value customers time. Quality work performed each and every time I visit, wouldn’t want anyon More

by MyLantraN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford , Shane

July 08, 2023

Dealership Rating
Employee Rating

Quoted a price upon dropping car off and when returned for pickup price was more than quoted. Oil for life advertising is a scam More

by bcanavan2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Crawford

July 07, 2023

Dealership Rating
Employee Rating

Justin was so nice and helpful. He did a wonderful job. The team was able to save my tire and change my oil quickly. The waiting room was very clean and the chairs were very comf More

by Snic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 07, 2023

Dealership Rating
Employee Rating

Was there when opened and scheduled and took me right away. Very professional and courteous More

by John.littlejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2023

Dealership Rating
Employee Rating

They have always been able to fit me in when I have had unexpected repairs. I know I can trust the work they do. More

by JIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

Jul 04, 2023

JIY responded

Thank you for working my car in…

July 04, 2023

Dealership Rating
Employee Rating

The service representative listenEd. He seemed to be concerned about my concerns. The price that he quoted and the things that he said that he would do was done in a timely fashion. More

by VERNONMILLER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 02, 2023

Dealership Rating
Employee Rating

Waiting area need more attractions in the surrounding area books and snacks and drinks while waiting More

by VALERIEMIDDLETON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 02, 2023

Dealership Rating
Employee Rating

I believe this is the first time I have been in the show room for a service appointment. Excellent on all accounts. More

by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 02, 2023

Dealership Rating
Employee Rating

Vehicle was purchased on the weekend, all employees showed professionalism and seemed like that they were happy to be at work. More

by Wferrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tara Williams , Mike allen

July 02, 2023

Dealership Rating
Employee Rating

I have had interaction with the service department 3 times and each time the experience was a pleasant one. Every person I have spoke to in that department was attentive, knowledgeable and kind! Keep up More

by Kristi McMurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

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