Justin Ortiz
Justin Ortiz at Toyota of Tampa Bay

Justin Ortiz | Page 6

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.5
177 Reviews

Languages Spoken

Spanish Spanish

4.5

177 Reviews

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177 Reviews of Justin Ortiz

June 22, 2025

Dealership Rating
Employee Rating

Justin is very informative and works well with the customer. The dealership gets things done quickly. More

by jillannmarlatt
Service Price Transparency
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Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

Poor Custumer Service from Service Advisor Derrick Howard. Also, the advised Service repairs were extremely over priced when compared to other auto repair shops within the near by area. More

by aescalan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: derrick howard, Austin Carr

June 13, 2025

Dealership Rating
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Jess, it was very polite very nice and efficient. I waited at the dealership for my car while it was being serviced and it was a comfortable relatively quiet, calm environment. The lady at the snack More

by cbarnp
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

The dealership is always great! I came on a Saturday 6/7/25. I waited over 2 hours for an oil change and tire rotation. After 2 hours I followed up to see what was taking so long. T More

by LINDATAMIMI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 09, 2026

LINDATAMIMI responded

This place takes forever for oil changes.

June 09, 2025

Dealership Rating
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I don’t have any complaints about it, Justin the customer service was really helpful and I appreciate it!! More

by Juan Carlos Nielsen
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2025

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The wait was a bit long, but they were able to take care of my truck. More

by NMCANTU28
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Recommend Dealer
Yes

May 30, 2025

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Justin is very nice and doesn't beat around the bush, he treated me very well, and as I always say toyota tampa bay is the best, I have already taken two cars with them and I'm really happy. More

by MARREROJESUS3014
Service Price Transparency
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Recommend Dealer
Yes

May 27, 2025

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Employee Rating

Justin Ortiz is always very professional and there is never any issues with the appointments. More

by jay.vermette
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Recommend Dealer
Yes

May 20, 2025

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Employee Rating

Good best nice prompt reliable service from the customer service team and they are very helpful and friendly More

by mounayar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Maya

May 15, 2025

Dealership Rating
Employee Rating

I don’t appreciate pushy salesmen when I go for regular maintenance on my vehicle. More

by BEVALV66
Service Price Transparency
Workmanship
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Recommend Dealer
No
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