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Justin Martin

Overview Reviews (106) Inventory (170)

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Justin Martin

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Justin Martin

Sales & Leasing Consultant

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.7

106 Reviews

Overview Reviews (106) Inventory (170)

4.7

106 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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106 Reviews of Justin Martin

January 31, 2025

Dealership Rating

Employee Rating

Always a pleasure with excellent customer service and efficiency. It’s like poetry in motion. efficiency. It’s like poetry in motion. More

by DEEDEEJAXELVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak

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Feb 02, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2025

Dealership Rating

Employee Rating

I Was treated professionally I’m satisfied with service provided Will return for future service provided Will return for future service More

by JMCHENIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 12, 2025

Dealership Rating

Employee Rating

Justin was very easy to work with and very patient. The finance manager made everything easy to understand and was very organized. The finance manager made everything easy to understand and was very organized. More

by INDIARAKENNEY29

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens

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Jan 13, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

December 21, 2024

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Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Brian Boglisch, Steve Liptak, Brianna Zemrock, Karissa Leduc, Mary Lavelli, Vanessa Williams, Shaun Stevens

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Dec 23, 2024 -

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 19, 2024

Dealership Rating

Employee Rating

Justin Martin was great. He was very accomodating and professional. Glad to do business with him. He was very accomodating and professional. Glad to do business with him. More

by LBIRD3711

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak

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Dec 21, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Justin delivered such a great experience!

December 18, 2024

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Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Nathan, Telesha Williams, Dangelo Sanchez, Steve Liptak, Brianna Zemrock, Karissa Leduc, Vanessa Williams, Shaun Stevens, Denise Carr

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Dec 18, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 07, 2024

Dealership Rating

Employee Rating

Easy to schedule. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. More

by LUIGI1947

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2024

Dealership Rating

Employee Rating

Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Shaun Stevens, Denise Carr

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Nov 24, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2024

Dealership Rating

Employee Rating

There were a few issues as far as timing with repairs to be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being m be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being missed . However Steve and Justin kept working the problem until they achieved the result I wanted. I appreciate that. More

by CAN05

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak

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Nov 04, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear Justin, Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2024

Dealership Rating

Employee Rating

Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. professional. Justin was so great and got me the car I wanted. More

by Noha Saleh

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Shaun Stevens

Report | Print

Nov 04, 2024 -

Gary Rome Kia responded

Noha, Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

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