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Justin Martin
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99 Reviews
99 Reviews
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99 Reviews of Justin Martin
November 22, 2024
Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More
by FMILLSJR
Verified CustomerOther Employees Tagged: David Nathan, Dangelo Sanchez, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Shaun Stevens, Denise Carr
November 03, 2024
There were a few issues as far as timing with repairs to be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being m be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being missed . However Steve and Justin kept working the problem until they achieved the result I wanted. I appreciate that. More
by CAN05
Other Employees Tagged: Steve Liptak
November 01, 2024
Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. professional. Justin was so great and got me the car I wanted. More
by Noha Saleh
Other Employees Tagged: David Nathan, Shaun Stevens
October 31, 2024
Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was told to pick upthe car on monday at 2pm. On that Monday I havent gotten a call so I call and leave a message. That message isn't returned so I go down to the dealer to see Justin then informs me the car hasn't een registered yet blamingit on my insurance co. However on Saturday when we signed for the car I provided my insurance info and had even called my agent who was waiting and could have done it in 2 hours, so I know it wasn't there fault. The next day i go and the car is registered Its been lazily detailed with the cabin being quite dusty. At this point Justin tells me they lost the 2nd key but he would get it into the mail to me by next week. He also assures me he will give me a follow up call. Next week comes and goes and its not until 3 weeks later where I actually had to complain to kia directly to get the 2nd key. Once again Justin misinformed me saying it would be mailed but they can't so I have to waste another trip because his lack of professionalism. Its honestly pathetic and I won't recommend Gary Rome because of it. More
by CHRISTOPHER.ABRAMS1
Other Employees Tagged: Steve Liptak, Mary Lavelli
September 29, 2024
This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More
by charles.travali
Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Brianna Zemrock, Shaun Stevens, Denise Carr
September 13, 2024
Justin knows his tuff and is honest and up front. Highly recommend working with him for your next ride Highly recommend working with him for your next ride More
by OFFICE22
Other Employees Tagged: Shaun Stevens
September 04, 2024
Working with Gary Rome to purchase my latest vehicle was a great experience. I would recommend. a great experience. I would recommend. More
by GKKINGSLEY
Other Employees Tagged: David Nathan, Shaun Stevens
August 20, 2024
Justin was amazing (as was Telesha who stepped out of her comfort zone and took on the role of a salesperson while we waited for our official sales person to arrive) ; very personable, knowledgeable, and acc comfort zone and took on the role of a salesperson while we waited for our official sales person to arrive) ; very personable, knowledgeable, and accommodating in the process - providing all the info I needed with supportive energy and good humor. Honestly couldn’t have been happier with our sales experience! More
by HALORHIGHWATER
Other Employees Tagged: Telesha Williams, Shaun Stevens
August 06, 2024
Justin was amazing. Not pushy, understanding, patient, and made the entire process stress-free. Husband and I left the dealership feeling like we must have missed someth Not pushy, understanding, patient, and made the entire process stress-free. Husband and I left the dealership feeling like we must have missed something because we felt calm after buying a car! We didn’t and Justin is the best. More
by Saralynnedwards
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