Very professional and quick service. Justin made an
effort to explain what was happening and check-out was easy.
effort to explain what was happening and check-out was easy.
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by lvanahn
Oct 11, 2021 -
Toyota of Des Moines responded
Thank you for sharing your experience with us! We're glad to hear that Justin took good care of you and communicated well. That's what we aim for here with every customer interraction at Toyota of Des Moines. Thank you for coming in, and we look forward to the opportunity to serve you again. Have a great day!
Professional, fast, accommodating service. Comfortable
waiting area. Easy checkout, free car wash, friendly staff, nice dealership.
waiting area. Easy checkout, free car wash, friendly staff, nice dealership.
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by ronnyjon
Oct 07, 2021 -
Toyota of Des Moines responded
Thank you for taking the time to leave a review! We appreciate the nice comments. We hope to be of service to you again in the future. Take care!
I was very impressed with how organized and orderly and
well managed everything is. Everyone has a well defined role, with no need for overlapping of job duties. I didn’t have to wait because my service wa
well managed everything is. Everyone has a well defined role, with no need for overlapping of job duties. I didn’t have to wait because my service was something very minor, however take a look around and toil I’ll see that if you did have to wait that it doesn’t look like it would be bad because of the many thoughtful amenities and lots of waiting room space!
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by Anthony_z06
Sep 08, 2021 -
Toyota of Des Moines responded
Anthony, thank you for taking the time to share your experience with us! We certainly strive to provide our customers with prompt, seamless service visits and we're delighted to hear that yours was quick and easy. We appreciate your business and look forward to serving you again in the future!
Excellent customer service, fast turn around on any work
I have done on my car, and very friendly, helpful people! While I waited for my car to be done, I walked laps in the showroom to get in some extra st
I have done on my car, and very friendly, helpful people! While I waited for my car to be done, I walked laps in the showroom to get in some extra steps. There were many salesmen there, but no one tried to pressure me to talk about trading cars or buying something new. They just seemed pleased that I was there, walking along. That atmosphere made it an enjoyable place to be while I was waiting on my car!
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by kaygolfer
Aug 26, 2021 -
Toyota of Des Moines responded
Thank you for your wonderful feedback! It is great to hear that our dealership's atmosphere helped you feel comfortable. Our team's goal is providing a good customer experience and we are happy that you enjoyed that. It was a pleasure to take care of you, and we look forward to serving you in the future. Take care! -Your Toyota of Des Moines team.
Justin Madison does an outstanding job and Toyota of Des
Moines should be very fortunate and proud to have Justin as an employee. He is the perfect example of how Customer Service should be with all Service
Moines should be very fortunate and proud to have Justin as an employee. He is the perfect example of how Customer Service should be with all Service related companies.
Dan Gannon
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by gannonobx
Aug 09, 2021 -
Toyota of Des Moines responded
Dan, thank you for your kind feedback, It is fantastic to hear Justin exemplified our values during your time with us. We love to hear shout-outs like this, and I am happy to forward your kind words about him with the rest of our team. Thank you for your patronage, and we look forward to the opportunity to take care of you in the future! - Your Toyota of Des Moines team.
Service completed quickly and got me back on the road!!
Justin Madison in the service department does a great job of communicating issues and keeping me up to date. This visit was just an oil change by my
Justin Madison in the service department does a great job of communicating issues and keeping me up to date. This visit was just an oil change by my experiences with Justin over the years justify my comments. Knowledgeable, friendly, and communicates well!
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by Mark J
Other Employees Tagged:
Justin Madison
Jul 07, 2021 -
Toyota of Des Moines responded
Mark, thank you for taking the time to share your experience with us! We are so glad to hear that you enjoyed working with Jason and our service team. If there is anything else we can help with in the future, please don't hesitate to reach out! Thanks again!
Clean efficient and work was done quickly. Very friendly
and let me know what to expect
and let me know what to expect
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by druesander
Jul 07, 2021 -
Toyota of Des Moines responded
This is what we love to hear! Thank you for the excellent rating and feedback. We are so glad to hear that our team kept you well informed and your visit was quick and efficient! We appreciate your business and look forward to working with you again in the future.
Only disappointment was not being able to make use of the
courtesy car. Justin has taken care of our cars for many years. So nice to me since this has become my task.
courtesy car. Justin has taken care of our cars for many years. So nice to me since this has become my task.
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by lssonner
Jun 24, 2021 -
Toyota of Des Moines responded
Thank you for taking the time out of your day to give us feedback on your experience with us! We are happy to hear Justin has been helpful and kind to you for all these years. We at Toyota of Des Moines are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship.
It was quick and fast. My car is now running even
better! The service team always does a great job! Thanks for the great service!
better! The service team always does a great job! Thanks for the great service!
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by tylergustason
Other Employees Tagged:
Ian Davis
, Cass Cupp, David Marchant
Jun 01, 2021 -
Toyota of Des Moines responded
You're very welcome! We enjoyed working with you and appreciate you bringing your vehicle to our service team. Come visit us again before too long!
New in town and this was myfirst visit. Appreciate being
able to schedule service in a short amount of time. Everyone I came in contact was very professional.
Also liked free Car wash with visit!
able to schedule service in a short amount of time. Everyone I came in contact was very professional.
Also liked free Car wash with visit!
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by Lakergirl
Other Employees Tagged:
Emily Wagner
, Tom Lyons, David Marchant, Colton Powers, Dot was very accommodating when scheduling my appointment
Apr 30, 2021 -
Toyota of Des Moines responded
Thanks for taking the time to let us know how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Let us know if there is anything else you need!
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