Justin Hendrick
Justin Hendrick at Lexus of Chattanooga
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Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of Justin Hendrick

November 05, 2024

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Employee Rating

Still cannot believe we landed one of the most sought after vehicles available (or not available anywhere in GA, TN or AL). How did we get a new Lexus GX 550? It is the perfect color and Luxury package More

by Don.groce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Lexus of Chattanooga responded

Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!

October 31, 2024

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This dealership obliged every request I made and this was done entirely remotely. I would highly recommend them to anyone. More

by joel
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Nov 06, 2024

Lexus of Chattanooga responded

Hi Joel, Thank you for your amazing review! We’re so glad to hear that we could accommodate all your requests remotely and make your experience seamless. Your recommendation means the world to us, and we’re honored to have earned your trust. If there's anything more we can do for you in the future, please don't hesitate to reach out! We look forward to serving you again!

October 30, 2024

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I had the privilege of buying my first Lexus at Lexus of Chattanooga. Thank you Fred Fortson for making this purchase straightforward and simple. Fred stayed in touch from the time I ordered my Lexus to the More

by tracythomas022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Nov 06, 2024

Lexus of Chattanooga responded

Hi Tracy, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Fred, Justin, and Jackson made your first Lexus purchase a smooth and enjoyable process. It’s great to know that Fred kept you updated throughout, and we’re so glad you're loving your new Lexus GS 550 Overtrail. We truly appreciate your trust in Lexus of Chattanooga, and if you ever need anything in the future, please don’t hesitate to reach out. Enjoy every drive in your beautiful new car!

October 26, 2024

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Marc is the best car salesman of all time. He made me feel like family. More

by Emmagbales
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Nov 06, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that Marc made you feel like family—that’s exactly the kind of experience we aim to provide. He truly goes above and beyond for his customers, and we’re so happy he was able to make your car-buying journey special. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here for you!

October 26, 2024

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World class service and experience. Outstanding operation from start to finish. Every staff member greet you and make sure you are in great hands. Facility is well laid out, easy to More

by Jennifer St. Peter
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Recommend Dealer
Yes
Nov 06, 2024

Lexus of Chattanooga responded

Hi Jennifer, Thank you so much for your incredible review! We’re thrilled to hear that your experience with us was world-class from start to finish. Our team works hard to ensure every customer feels welcomed and well taken care of, so it means a lot to know we succeeded in making your visit seamless and enjoyable. We’re also glad you found our facility easy to navigate! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!

October 20, 2024

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We had the best experience ever with our salesman, Ralph Paty! He was great from the start all the way to the end! Go see him if you want the best deal! Five stars only because we can't give more! More

by Valerie Brock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much, Valerie, for sharing your fantastic experience! We're thrilled to hear that Ralph Paty provided top-notch service from start to finish. Your kind words mean the world to us, and we're glad Ralph made your visit so memorable. We’ll be sure to pass along your compliments to him! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for the five-star (and more!) recommendation!

October 18, 2024

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I love the low pressure, service oriented approach of your sales team. The technology training and the financing were specialists were so awesome too! More

by Leslie
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner, Marc Bales , I’m not sure if the technology trainer’s name. He was great.

Oct 22, 2024

Lexus of Chattanooga responded

Thank you, Leslie, for your wonderful feedback! We’re delighted to hear that you enjoyed our low-pressure, service-oriented approach. Providing a comfortable and informative experience is always our goal, and we're glad our team, from sales to technology training and financing, made a positive impression. If you have any more questions or need further assistance, we're here for you. Enjoy your new vehicle, and thank you for choosing us! 😊🌟🚗

October 18, 2024

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Marc treated us like family, the entire car buying experience with Lexus of Chattanooga was excellent! More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words, Rob! We're thrilled to hear that Marc made you feel like family during your car-buying experience. Providing excellent service and creating a welcoming atmosphere is what we strive for at Lexus of Chattanooga. We appreciate your feedback and hope you enjoy your new vehicle! If you need anything in the future, please feel free to reach out. Welcome to the Lexus family!

October 16, 2024

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I have owned several luxury vehicles and I can say, with all certainty, that I have never been treated better or more like family than I have been at Lexus of Chattanooga. Everyone that I came in contact wi More

by michelle37379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore , Allie McKamey

Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much for your heartfelt feedback, Michelle! We’re incredibly honored to hear that you felt treated like family during your experience at Lexus of Chattanooga. It’s wonderful to know that Ralph, Justin, Jackson, and Allie all contributed to making your car-buying journey exceptional. Your recommendation means the world to us, and we’re thrilled to welcome you to the Lexus family! If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

October 16, 2024

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Bought my RX350 today. What a beautiful dealer ship and my salesman, Ralph Paty was the best of the best. Loving my car and my new friends at Lexus of Chattanooga! Was suc More

by kathywhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much, Kathy! We’re thrilled to hear that you had a wonderful experience with Ralph Paty and that you’re loving your new RX350! It’s fantastic to know that you enjoyed our dealership and felt welcomed as part of the Lexus of Chattanooga family. If you ever need anything or have questions, don’t hesitate to reach out. We look forward to serving you again in the future! Enjoy your beautiful new car!

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