Justin Hendrick
Justin Hendrick at Lexus of Chattanooga
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Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
70 Reviews
5.0

70 Reviews

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70 Reviews of Justin Hendrick

December 20, 2024

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Wade and Justin made the process seamless. Wade followed up with me consistently until my car arrived on the lot. I would recommend anyone using them! More

by DavisB
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Recommend Dealer
Yes

Other Employees Tagged: Wade Ledford

December 18, 2024

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Great customer service. Listened & followed up. Delivered what I requested! Thank you Fred, I will definitely recommend you to friends and family. More

by Feedavis1
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

December 16, 2024

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I had a fantastic experience working with Lexus of Chattanooga and particularly Fred Fortson. We are located in Memphis and Fred and Fred guided the transaction for us from initial call to closing. He More

by Byronfjr
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Josiah

Dec 18, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful review! We're thrilled to hear that Fred Fortson provided you with such a fantastic experience from start to finish. Going the extra mile, including picking you up from the airport, is exactly the level of service we aim to provide. We truly appreciate your trust in Lexus of Chattanooga, and we’re so happy we could make your car-buying experience seamless and enjoyable. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing Lexus of Chattanooga!

November 28, 2024

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Very customer friendly and professional staff. I drove 150 miles to visit this dealership. This is my second purchase from them. More

by jatchley08
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Dec 09, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words and for making the 150-mile journey to visit us again! We're honored to be your dealership of choice for both purchases, and we're thrilled to hear that our customer-friendly and professional staff made your experience worth the drive. We truly appreciate your loyalty and trust in us. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

November 12, 2024

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Marc Bales is a true professional. He was very knowledgeable and helpful. Marc made the whole car buying processes easy. More

by Dana N.
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Jackson Antinore

Nov 13, 2024

Lexus of Chattanooga responded

Thank you so much, Dana! We’re thrilled to hear that Marc made your car buying experience smooth and easy. His professionalism and expertise are truly appreciated, and we’re so glad he could assist you in finding the perfect vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future!

November 11, 2024

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Wade, Justin and the Tech guy Jackson were all absolutely amazing! I really enjoyed my experience at Lexus! I love my NX350 and I will be back asking for Wade if I or anyone I know ever need to purchase a ca More

by Brittany
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore, Wade Ledford

Nov 13, 2024

Lexus of Chattanooga responded

Thank you so much, Brittany! We're thrilled to hear that Wade, Justin, and Jackson made your experience so memorable. It’s wonderful to know you’re loving your new NX350! Wade will be more than happy to assist you again in the future, and we’re always here for you and anyone you know who needs a vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to welcoming you back!

November 05, 2024

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Still cannot believe we landed one of the most sought after vehicles available (or not available anywhere in GA, TN or AL). How did we get a new Lexus GX 550? It is the perfect color and Luxury package More

by Don.groce
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Recommend Dealer
Yes
Nov 06, 2024

Lexus of Chattanooga responded

Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!

October 31, 2024

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This dealership obliged every request I made and this was done entirely remotely. I would highly recommend them to anyone. More

by joel
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Nov 06, 2024

Lexus of Chattanooga responded

Hi Joel, Thank you for your amazing review! We’re so glad to hear that we could accommodate all your requests remotely and make your experience seamless. Your recommendation means the world to us, and we’re honored to have earned your trust. If there's anything more we can do for you in the future, please don't hesitate to reach out! We look forward to serving you again!

October 30, 2024

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I had the privilege of buying my first Lexus at Lexus of Chattanooga. Thank you Fred Fortson for making this purchase straightforward and simple. Fred stayed in touch from the time I ordered my Lexus to the More

by tracythomas022
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Nov 06, 2024

Lexus of Chattanooga responded

Hi Tracy, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Fred, Justin, and Jackson made your first Lexus purchase a smooth and enjoyable process. It’s great to know that Fred kept you updated throughout, and we’re so glad you're loving your new Lexus GS 550 Overtrail. We truly appreciate your trust in Lexus of Chattanooga, and if you ever need anything in the future, please don’t hesitate to reach out. Enjoy every drive in your beautiful new car!

October 26, 2024

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Marc is the best car salesman of all time. He made me feel like family. More

by Emmagbales
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Nov 06, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that Marc made you feel like family—that’s exactly the kind of experience we aim to provide. He truly goes above and beyond for his customers, and we’re so happy he was able to make your car-buying journey special. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here for you!

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