Justin Hendrick

Fred was the most professional car salesman my husband and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, b and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, but instead, he took the time to assist me in choosing my first Lexus. His honesty and straightforwardness were refreshing; he provided me with all the necessary information, which is exactly what I look for when buying a vehicle. He efficiently negotiated the deal, and I left feeling very satisfied. More

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Michael was professional and very courteous. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. More

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Mr. Bales was professional throughout the process of purchasing my vehicle. He was able to answer all of my questions without hesitation. purchasing my vehicle. He was able to answer all of my questions without hesitation. More

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Great day of smiles! Thank you Ralph Paty for making me feel regal! Customer service was unmatched. A LOT of bells and whistles on the new Lexus, but I feel very welcome Thank you Ralph Paty for making me feel regal! Customer service was unmatched. A LOT of bells and whistles on the new Lexus, but I feel very welcome and encouraged to drop by anytime for help! Every avenue was great! Salesman! Finance! Tech tutor! and the wonderful people in the service department. They are all great at what they do! Thanks again, Ralph! Now let's go cruise around! More

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Lexus of Chattanooga is a superior dealership that takes care of their customers and takes pride in what they do. Ralph Paty is an amazing sales associate. He is very knowledgeable and has great communicati care of their customers and takes pride in what they do. Ralph Paty is an amazing sales associate. He is very knowledgeable and has great communication skills and follow through! More

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It was such a pleasure! ! Marc Bales was great. I’ve experienced several vehicle purchases, this was the smoothest ever. Marc listened closely to what I wanted, went and fou ! Marc Bales was great. I’ve experienced several vehicle purchases, this was the smoothest ever. Marc listened closely to what I wanted, went and found a few options, and not once tried to push something else on me. Next I went to the dealership with my trade. Met Marc, got a solid offer on my car. The option I chose involved a vehicle that was scheduled to be shipped to another dealership. Marc reached out and got it for me. It was really a great experience!! More

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Marc Bales was the perfect sales person. Not only was he knowledgeable but stayed in constant contact with us the whole transaction. We were grateful for his good care. Justin, the finance p Not only was he knowledgeable but stayed in constant contact with us the whole transaction. We were grateful for his good care. Justin, the finance person, was also a pleasure to work with. The whole experience was wonderful More

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I had a hard time with my selection. Exterior/Interior? I just couldn't decide. My salesman (Marc Bales) was patient with me and we found the right Lexus for me. They have a standard at Exterior/Interior? I just couldn't decide. My salesman (Marc Bales) was patient with me and we found the right Lexus for me. They have a standard at Lexus of Chattanooga, every customer receives the kind of excellence and professional service that keeps you coming back. Also, I'd like to Thank Justin Hendrix for his help with the financials and Aaron for his IT help. More

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We had a great car buying experience with Michael Platt at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the ideal car for us. Michael was very professional, patient, and never made us feel rushed. His excellent customer service made the entire process smooth and enjoyable, and we highly recommend him. Additionally, Aaron, the technologist specialist, and Justin, the Finance Manager were very through and helpful. More

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This dealership was, by far, one of the cleanest and we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was rem we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was remarkable and I will definitely buy another vehicle from Mr. Forston. The tutorial and review of the electronic components in the cockpit by Mr. Aaron Schreiner were very helpful and I now have a full understanding of how to operate my new vehicle. Mr. Justin Hendrick was helpful with the financing and gave full disclosure for every document. More

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