Justin Hendrick

Friendly, very customer oriented, and very attentive to what we wanted and needed. Great experience from start to finish. We will definitely be back for any future automobile needs. what we wanted and needed. Great experience from start to finish. We will definitely be back for any future automobile needs. More

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Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in business and not the norm anymore. I drove about 100 miles to make this purchase and am very glad that I did. I feel very confident that any questions or needs that I have in the future will be well taken care of in a friendly, knowledgeable and speedy manner. Many thanks to your team. More

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Stress free. The process was smooth. Excellent service, friendly staff, fair prices- very happy with my purchase! The process was smooth. Excellent service, friendly staff, fair prices- very happy with my purchase! More

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I have never owned a Lexus. This is my first one and it was an awesome experience. We will definitely be back. Cody Clark made buying my first Lexus a wonderful experience. he w This is my first one and it was an awesome experience. We will definitely be back. Cody Clark made buying my first Lexus a wonderful experience. he was very patient and very efficient from the beginning to the end. The whole Lexus buying experience was a Five Star experience. we couldn’t have been treated any better.!! More

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I felt very comfortable working with Tyler and purchasing a new family vehicle. There was no pressure in picking up a vehicle unless it was right for me. a new family vehicle. There was no pressure in picking up a vehicle unless it was right for me. More

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Fred was knowledgeable, respectful and friendly. Our entire transaction took less than an hour. We would definitely use him again. Our entire transaction took less than an hour. We would definitely use him again. More

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The dealership is excellent. This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I had a wonderful time buying this car. The car is amazing, but no more so than the people at the dealership who helped us. Starting with LaTonya White....a friendly and professional greeting. Delightful and easy conversation. While Ralph was busy with another customer, Fred showed us interesting details about the TX350. Met Justin, found he was from Memphis, and we had a brief conversation about Jazz and Blues, so well known from that city. Ralph made our buying a care an actual pleasure instead of the too often pressure cooker. We had none of that an it made purchasing the car all that much better. Ralph is not only a great salesman and an authentic one, but is simply a guy we would want to know no matter what. I look forward to many years of a fine relationship. When we signed the deal on the car, Jackson walked us patiently through some of the electronics involved. We are geezers, so he had his hands full with our ignorance . And great to be back in the more than capable hands of John Cate. Service is a vital thing for us living this far from a dealership. Seeing John Cate again was more than reassuring. So, congrats on the terrific work. Best buying experience we can remember and special thanks to Ralph Paty who did an above and beyond piece of work for us. Took care of us and cared about us. Can't beat that. More

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Everyone that I dealt with was very knowledgeable, professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. More

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This dealership really checks all the boxes . Each person we came in contact with was so kind and their pride in their company was so evident . It was the most pleasant experience we ever had buy Each person we came in contact with was so kind and their pride in their company was so evident . It was the most pleasant experience we ever had buying a car. That brings me our sales rep , Ralph Paty . He exceeded all expectations. Communication skills were excellent throughout the whole process of ordering , waiting and ultimately purchasing our Overtrail 550. I can't praise him enough! He was AWESOME. Then he Introduced Justin Hendricks in finance . We never before ever experienced such a knowledgable and ever so Kind and considerate finance guy. And I would be remiss if I did not thank Jaxson who went through every detail of technology in this Fabulous New Overtrail ! They all treated us like we were family and we are so grateful for the experience and Most of all our new fabulous awesome vehicle. More

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Cody gave me exceptional service. I highly recommend Cody. I had an awesome experience at Lexus of Chattanooga. I highly recommend Cody. I had an awesome experience at Lexus of Chattanooga. More

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