Justin Hendrick

Great day of smiles! Thank you Ralph Paty for making me feel regal! Customer service was unmatched. A LOT of bells and whistles on the new Lexus, but I feel very welcome Thank you Ralph Paty for making me feel regal! Customer service was unmatched. A LOT of bells and whistles on the new Lexus, but I feel very welcome and encouraged to drop by anytime for help! Every avenue was great! Salesman! Finance! Tech tutor! and the wonderful people in the service department. They are all great at what they do! Thanks again, Ralph! Now let's go cruise around! More

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It was such a pleasure! ! Marc Bales was great. I’ve experienced several vehicle purchases, this was the smoothest ever. Marc listened closely to what I wanted, went and fou ! Marc Bales was great. I’ve experienced several vehicle purchases, this was the smoothest ever. Marc listened closely to what I wanted, went and found a few options, and not once tried to push something else on me. Next I went to the dealership with my trade. Met Marc, got a solid offer on my car. The option I chose involved a vehicle that was scheduled to be shipped to another dealership. Marc reached out and got it for me. It was really a great experience!! More

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Lexus of Chattanooga is a superior dealership that takes care of their customers and takes pride in what they do. Ralph Paty is an amazing sales associate. He is very knowledgeable and has great communicati care of their customers and takes pride in what they do. Ralph Paty is an amazing sales associate. He is very knowledgeable and has great communication skills and follow through! More

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I had a hard time with my selection. Exterior/Interior? I just couldn't decide. My salesman (Marc Bales) was patient with me and we found the right Lexus for me. They have a standard at Exterior/Interior? I just couldn't decide. My salesman (Marc Bales) was patient with me and we found the right Lexus for me. They have a standard at Lexus of Chattanooga, every customer receives the kind of excellence and professional service that keeps you coming back. Also, I'd like to Thank Justin Hendrix for his help with the financials and Aaron for his IT help. More

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Marc Bales was the perfect sales person. Not only was he knowledgeable but stayed in constant contact with us the whole transaction. We were grateful for his good care. Justin, the finance p Not only was he knowledgeable but stayed in constant contact with us the whole transaction. We were grateful for his good care. Justin, the finance person, was also a pleasure to work with. The whole experience was wonderful More

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We had a great car buying experience with Michael Platt at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the at Lexus of Chattanooga. His in-depth knowledge of the vehicle was impressive, and he took the time to understand our needs, ensuring we found the ideal car for us. Michael was very professional, patient, and never made us feel rushed. His excellent customer service made the entire process smooth and enjoyable, and we highly recommend him. Additionally, Aaron, the technologist specialist, and Justin, the Finance Manager were very through and helpful. More

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This dealership was, by far, one of the cleanest and we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was rem we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was remarkable and I will definitely buy another vehicle from Mr. Forston. The tutorial and review of the electronic components in the cockpit by Mr. Aaron Schreiner were very helpful and I now have a full understanding of how to operate my new vehicle. Mr. Justin Hendrick was helpful with the financing and gave full disclosure for every document. More

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Fred Fortson was excellent from start to finish. It was a smooth and easy process. It was a smooth and easy process. More

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Ralph worked his magic and made the car selling AND buying process so easy and painless for me. He made the dreaded task bearable and I am so grateful and happy for my new ride!! buying process so easy and painless for me. He made the dreaded task bearable and I am so grateful and happy for my new ride!! More

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Lexus of Chattanooga was a wonderful car purchase experience. Unlike anything I’ve ever experienced at a car dealership. No pressure, straightforward and professional experience. Marc, Justin and Jac experience. Unlike anything I’ve ever experienced at a car dealership. No pressure, straightforward and professional experience. Marc, Justin and Jackson were a delight to work with. I highly recommend Lexus of Chattanooga. More

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