Dealership Experience
4 yrs, 4 mos
47 Reviews
Write a Review47 Reviews of Justin Frey
September 07, 2024
Easiest car buying experience ever. Friendly and efficient sales and financial team, not pushy. Highly recommend. Friendly and efficient sales and financial team, not pushy. Highly recommend. More
Other Employees Tagged: Sean Smith
September 04, 2024
Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. . Thank you Five Stars! We love our new Volvo. More
Other Employees Tagged: Taylor Howard, Andrew Clark, Vadim Gol, Sean Smith, Jorgen Eiremo, Brian Machado, Jesus Tinoco, Jessica LeClerc, Ryan Ross
September 04, 2024
I had a great experience here, and I would recommend buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also great! He clearly let me know all my options for additional coverage and explained the benefits; however, he also respected my no's to these add ons, which is a VERY different experience than some of my female friends have had at other dealerships. I've heard some nightmare stories of my friends at other dealerships, so I really appreciated that Niello Volvo respected me. That would make me confident to recommend my other female friends to buy cars here. Amy in the service department was also fantastic! She was great in all steps of the process, such as scheduling, day of getting me rides to and from home, looking over the car with me when it was finished, etc. Overall, I had a great experience here and would feel confident recommending this dealership to friends! More
Other Employees Tagged: Jessica LeClerc, Amy Ott
August 31, 2024
Most new car dealerships treat people buying a used car with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! More
Other Employees Tagged: Andrew Clark, Sean Smith
August 04, 2024
The sales staff were great. Michael Jackson (his real name) was amazing. Took me around an I lottery looked at every model and he did not pressure me. He let me make my decision Michael Jackson (his real name) was amazing. Took me around an I lottery looked at every model and he did not pressure me. He let me make my decision. Even though he told me “I knew you would come back to this on”. So happy with my CX60 Polstar Engineered. We were treated so well that we also bought a cx90 for the wife and my best friend bought a CX60 Polatar engineered also. We love Niello and Volvo treated us like family. Customers for life. More
Other Employees Tagged: Taylor Howard, Andrew Clark , Michael Jackson
July 16, 2024
Brian was excellent and made the process very easy. Great experience and I would recommend them to anyone Great experience and I would recommend them to anyone More
Other Employees Tagged: Brian Machado
July 09, 2024
Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo and have every intention to come to the Volvo Niello team first for any car needs my family might have well into the future. More
Other Employees Tagged: Andrew Clark, Vadim Gol, Brian Machado, Shaun Dortch, Rick Fuentes, Victoria Protsyuk
July 06, 2024
Recently purchased a 2019 Toyota Camry form Niello Volvo. The experience was so professional and personable. No high-pressure sales tactics and they were very upfront about all cost and services. Working The experience was so professional and personable. No high-pressure sales tactics and they were very upfront about all cost and services. Working with Luke McDonald, Sean and Justin was an absolute breath of fresh air, and they made the process so easy and comfortable. I would highly recommend this dealership to others, and I will definitely do business with them again. More
Other Employees Tagged: Andrew Clark, Sean Smith, Jorgen Eiremo , Luke McDonald